点评:I ordered my burger for my wife from Burger King via Deliveroo at 9:55pm with their stated closing time as 10:00pm. I had assumed that this was when they stopped taking orders as with every other restaurant I've ordered from. They accepted the order, but once the driver went to pick it up they told the driver that they had cancelled the order and weren't giving the driver anything (They didn't cancel the order on Deliveroo, driver just as frustrated as me). I didn't know this until the driver themselves called me to let me know after he turned up at the restaurant, only to be turned away.
No communication from the restaurant and accepting the order only to then change their minds without communicating it back.
They've also repeatedly not sent sauces that we purchased, and one time sent my wife a beef patty despite ordering a vegan patty.
Burger King aren't what they once were. Honestly go for another burger place instead - fresh grilled burgers taste better, cost about the same, about the same delivery time and in my experience have less mistakes.
翻译:我在晚上 9:55 通过 Deliveroo 从汉堡王为我的妻子订购了汉堡,他们规定的关闭时间为晚上 10:00。我以为这是他们停止接受订单的时候,就像我订购的所有其他餐厅一样。他们接受了订单,但是一旦司机去取货,他们就告诉司机他们已经取消了订单并且没有给司机任何东西(他们没有在 Deliveroo 上取消订单,司机和我一样沮丧) .我不知道这一点,直到司机出现在餐厅后自己打电话告诉我,结果被拒之门外。
没有来自餐厅的沟通,只是接受订单然后改变主意而没有回复。
他们也多次不发送我们购买的酱汁,有一次尽管订购了素食肉饼,但还是给我妻子送了牛肉饼。
汉堡王已经不是他们曾经的样子了。老实说,去另一个汉堡店吧——新鲜的烤汉堡味道更好,价格差不多,交货时间差不多,而且根据我的经验,错误更少。