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Awful experience with no explanations
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Awful experience with no explanations
The Horse & Jockey的点评
点评：Interestingly the Facebook page doesn’t allow you to “not recommend”, it forces you to write a positive review….
Awful experience on 13th October sadly, which will likely mean we won’t ever be returning. We arrived about 6pm, wasn’t busy at all perhaps around 3 other tables eating. We were a table of 4, ordered 3 sharing plates as a starter to share, with mains to follow. Everything we asked for first (at least 4 dishes) had sold out apparently at 6pm, which was weird but didn’t put us off (it really should have).
50 minutes later we are still waiting for the starters, so we politely asked what was happening and they then appeared.
I was so shocked at the quality and state of the food. Portions were absolutely tiny (and we have been before) and looked like it had been thrown on the plate. Everything was completely cold so clearly they had been sat somewhere for god knows how long, I couldn’t believe we had been served it tbh, really couldn’t. So utterly shocking.
Complained straight away and said we no longer wanted any of it, it was that awful. We paid for the drinks we had drank and left without eating. There was no explanation from staff as to WHY we had been waiting as we had done, and why we had been served cold food. No real apology either. So poor.
A really horrendous experience which will mean I will save my money next time and definitely go elsewhere, which is sad to say as it’s on the doorstep and it’s lovely inside. But we won’t be returning, I don’t think I’d go back after that experience even if was free!
Awful experience on 13th October sadly, which will likely mean we won’t ever be returning. We arrived about 6pm, wasn’t busy at all perhaps around 3 other tables eating. We were a table of 4, ordered 3 sharing plates as a starter to share, with mains to follow. Everything we asked for first (at least 4 dishes) had sold out apparently at 6pm, which was weird but didn’t put us off (it really should have).
50 minutes later we are still waiting for the starters, so we politely asked what was happening and they then appeared.
I was so shocked at the quality and state of the food. Portions were absolutely tiny (and we have been before) and looked like it had been thrown on the plate. Everything was completely cold so clearly they had been sat somewhere for god knows how long, I couldn’t believe we had been served it tbh, really couldn’t. So utterly shocking.
Complained straight away and said we no longer wanted any of it, it was that awful. We paid for the drinks we had drank and left without eating. There was no explanation from staff as to WHY we had been waiting as we had done, and why we had been served cold food. No real apology either. So poor.
A really horrendous experience which will mean I will save my money next time and definitely go elsewhere, which is sad to say as it’s on the doorstep and it’s lovely inside. But we won’t be returning, I don’t think I’d go back after that experience even if was free!
翻译：有趣的是，Facebook 页面不允许您“不推荐”，它会强制您写正面评论……。
可悲的是，10 月 13 日的糟糕经历，这可能意味着我们永远不会回来。我们大约在下午 6 点到达，可能在其他 3 桌吃饭时根本不忙。我们是一张 4 人桌，订购了 3 个共享盘子作为开胃菜，然后是主菜。我们首先要的所有东西（至少 4 道菜）显然在下午 6 点就卖光了，这很奇怪，但并没有让我们失望（它真的应该有）。
50 分钟后我们还在等待首发，所以我们礼貌地询问发生了什么事，然后他们就出现了。
我对食物的质量和状态感到非常震惊。部分非常小（我们以前也有过），看起来像是被扔在盘子里了。一切都很冷，很明显他们已经在某个地方坐了上帝知道多久了，我简直不敢相信我们已经被送达了，真的不能。太令人震惊了。
立即抱怨并说我们不再想要它，那太糟糕了。我们支付了我们喝过的饮料并且没有吃东西就离开了。工作人员没有解释为什么我们一直在等待，为什么我们得到冷食。也没有真正的道歉。真惨。
一次非常可怕的经历，这意味着我下次会省钱，肯定会去其他地方，这很难过，因为它就在门口，而且里面很可爱。但我们不会回来，我认为即使有空，我也不会在那次经历后回去！
可悲的是，10 月 13 日的糟糕经历，这可能意味着我们永远不会回来。我们大约在下午 6 点到达，可能在其他 3 桌吃饭时根本不忙。我们是一张 4 人桌，订购了 3 个共享盘子作为开胃菜，然后是主菜。我们首先要的所有东西（至少 4 道菜）显然在下午 6 点就卖光了，这很奇怪，但并没有让我们失望（它真的应该有）。
50 分钟后我们还在等待首发，所以我们礼貌地询问发生了什么事，然后他们就出现了。
我对食物的质量和状态感到非常震惊。部分非常小（我们以前也有过），看起来像是被扔在盘子里了。一切都很冷，很明显他们已经在某个地方坐了上帝知道多久了，我简直不敢相信我们已经被送达了，真的不能。太令人震惊了。
立即抱怨并说我们不再想要它，那太糟糕了。我们支付了我们喝过的饮料并且没有吃东西就离开了。工作人员没有解释为什么我们一直在等待，为什么我们得到冷食。也没有真正的道歉。真惨。
一次非常可怕的经历，这意味着我下次会省钱，肯定会去其他地方，这很难过，因为它就在门口，而且里面很可爱。但我们不会回来，我认为即使有空，我也不会在那次经历后回去！
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