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Without a salad bar it is not a good value meal at all - and their customer service is really poor.
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Without a salad bar it is not a good value meal at all - and their customer service is really poor.
Harvester的点评
点评：We have been to this and other Harvesters many times before and one of the main appeals is the unlimited salad with the meal. When we took family members to the Wilford, Nottingham pub for lunch 2 weeks ago we were naturally disappointed that the salad wasn't available due to technical issues. We felt even more let down when we were told that there would be no change to the price. We were told that the salad is "complimentary" so we arent charged for it. This is not how we see it. It is priced at £6.49 and is included as very much part of the meal. Without it the meal was barely adequate, the food was not good and poor value for money - rather expensive, in fact, for a very average pub lunch. We stayed anyway, as we felt we didn't have much choice as we had travelled some distance with the family, but filled out an online feedback form when we got home. That was 2 weeks ago and the response from Harvester? Absolutely none! Not even an acknowledgement, never mind an apology. This says to me that either they do not read the feedback, or they do not care. Either way their customer care is awful, and with such good local competition we shall go elsewhere and have done already.
翻译：我们以前去过这个和其他 Harvesters 很多次，主要的吸引力之一是随餐提供的无限量沙拉。 2 周前，当我们带家人去诺丁汉威尔福德酒吧吃午餐时，我们自然感到失望，因为由于技术问题无法提供沙拉。当我们被告知价格不会改变时，我们感到更加失望。我们被告知沙拉是“免费的”，所以我们不收费。这不是我们的看法。它的价格为 6.49 英镑，包含在餐点中。没有它，这顿饭勉强够用，食物不好，物有所值——相当昂贵，事实上，对于一个非常普通的酒吧午餐来说。我们还是留下来了，因为我们觉得我们没有太多选择，因为我们和家人走了一段距离，但我们回到家后填写了在线反馈表。那是 2 周前，Harvester 的回应是什么？绝对没有！连一句承认都没有，更不用说道歉了。这对我说，要么他们不阅读反馈，要么他们不在乎。无论哪种方式，他们的客户服务都很糟糕，并且由于本地竞争如此激烈，我们将去其他地方并且已经完成了。
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