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Andrew L
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The Cottage的点评
点评：I can only give a mark for customer service and not a score for actual treatment which I presume must be exclusive due to the following.
I visited The Cottage to buy a gift voucher and found a notice on the front door, “Please do not knock unless you have an appointment as treatment in progress”.
Therefore, I rang the number on the website and listened to a recording, “We do not have a receptionist, please leave a message and we will try to return your call within 48 hours”.
However, I preferred to write a message in the box provided on the website detailing my questions regarding vouchers and asking when it would be possible to collect one. I submitted this reading the notification that The Cottage would respond within 48 hours.
Unfortunately, The Cottage has not had the decency to reply.
Therefore, I would give The Cottage NO STARS for customer service but unfortunately, the least you can score is one and cannot give a score for treatments.
I visited The Cottage to buy a gift voucher and found a notice on the front door, “Please do not knock unless you have an appointment as treatment in progress”.
Therefore, I rang the number on the website and listened to a recording, “We do not have a receptionist, please leave a message and we will try to return your call within 48 hours”.
However, I preferred to write a message in the box provided on the website detailing my questions regarding vouchers and asking when it would be possible to collect one. I submitted this reading the notification that The Cottage would respond within 48 hours.
Unfortunately, The Cottage has not had the decency to reply.
Therefore, I would give The Cottage NO STARS for customer service but unfortunately, the least you can score is one and cannot give a score for treatments.
翻译：我只能给客户服务打分，而不能给实际治疗打分，我认为由于以下原因，实际治疗必须是排他性的。
我去小屋买了一张礼券，发现前门上贴着一张告示：“除非您有预约，治疗正在进行中，否则请勿敲门”。
于是，我拨打了网站上的号码，听了录音，“我们没有接待员，请留言，我们会尽力在48小时内回电”。
不过，我更愿意在网站提供的框中写一条消息，详细说明我有关优惠券的问题，并询问何时可以领取优惠券。我提交此邮件时已阅读了 The Cottage 将在 48 小时内回复的通知。
不幸的是，小屋还没有礼貌地回复。
因此，我不会给小屋的客户服务打一星，但不幸的是，你至少可以打一星，而且不能给治疗打分。
我去小屋买了一张礼券，发现前门上贴着一张告示：“除非您有预约，治疗正在进行中，否则请勿敲门”。
于是，我拨打了网站上的号码，听了录音，“我们没有接待员，请留言，我们会尽力在48小时内回电”。
不过，我更愿意在网站提供的框中写一条消息，详细说明我有关优惠券的问题，并询问何时可以领取优惠券。我提交此邮件时已阅读了 The Cottage 将在 48 小时内回复的通知。
不幸的是，小屋还没有礼貌地回复。
因此，我不会给小屋的客户服务打一星，但不幸的是，你至少可以打一星，而且不能给治疗打分。
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