拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Disappointing
Climber5432293****
Disappointing
Bert's Queen St的点评
点评：The overall experience seems to be going down hill.
On arrival we were seated relatively quickly.
We waited 10 minutes before the staff member came over to take an order for drinks. His t-shirt was dirty and he seemed fairly stressed.
He explained there was a 30 minute wait for food, which we accepted and ordered.
After an hour and not much communication they said our order had been lost because the printer was broken. Strange as he wrote the order down with a pen.
10 minutes later another apology and finally an offer of a free drink.
The food arrived 10 minutes after that and to be fair the Pizza was nice. Although the sides were poor for the price.
The wine was bottom shelf at best and very expensive. The toilets dirty.
An offer of some discount would have taken the edge off but that didn’t come.
Some of the above could be understandable if the place was full, but it was at 50 percent at best.
I can’t see us going back anytime soon.
Plenty of other options in that area these days.
On arrival we were seated relatively quickly.
We waited 10 minutes before the staff member came over to take an order for drinks. His t-shirt was dirty and he seemed fairly stressed.
He explained there was a 30 minute wait for food, which we accepted and ordered.
After an hour and not much communication they said our order had been lost because the printer was broken. Strange as he wrote the order down with a pen.
10 minutes later another apology and finally an offer of a free drink.
The food arrived 10 minutes after that and to be fair the Pizza was nice. Although the sides were poor for the price.
The wine was bottom shelf at best and very expensive. The toilets dirty.
An offer of some discount would have taken the edge off but that didn’t come.
Some of the above could be understandable if the place was full, but it was at 50 percent at best.
I can’t see us going back anytime soon.
Plenty of other options in that area these days.
翻译：整体体验似乎在走下坡路。
到达后，我们很快就入座了。
我们等了 10 分钟，工作人员才过来为我们点饮料。他的 T 恤很脏，看起来相当紧张。
他解释说，食物需要等 30 分钟，我们接受了并点了餐。
一个小时后，双方没有进行太多沟通，他们说我们的订单丢失了，因为打印机坏了。奇怪的是，他用笔写下了订单。
10 分钟后，他们再次道歉，最后提供免费饮料。
食物 10 分钟后送到，公平地说，披萨很好吃。虽然配菜的价格很差。
葡萄酒充其量是最低档的，而且非常昂贵。厕所很脏。
如果能提供一些折扣，我们就会好起来，但没有得到。
如果这个地方客满，上述情况可以理解，但最多只有 50%。
我认为我们近期不会再回来了。
如今该地区有很多其他选择。
到达后，我们很快就入座了。
我们等了 10 分钟，工作人员才过来为我们点饮料。他的 T 恤很脏，看起来相当紧张。
他解释说，食物需要等 30 分钟，我们接受了并点了餐。
一个小时后，双方没有进行太多沟通，他们说我们的订单丢失了，因为打印机坏了。奇怪的是，他用笔写下了订单。
10 分钟后，他们再次道歉，最后提供免费饮料。
食物 10 分钟后送到，公平地说，披萨很好吃。虽然配菜的价格很差。
葡萄酒充其量是最低档的，而且非常昂贵。厕所很脏。
如果能提供一些折扣，我们就会好起来，但没有得到。
如果这个地方客满，上述情况可以理解，但最多只有 50%。
我认为我们近期不会再回来了。
如今该地区有很多其他选择。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
