点评:I booked a last minute massage at 5.10 pm
The masseuse welcomed with a grumpy face not a smile in sight
Following on whilst the massage was ok , after it finished I was shunted out of the room with a glass of water , with no option to relax after this
I have been to several spas in Tunbridge wells , london and other countries , following on from a massage I have always been offered a relaxation option for sometime , as the body needs to relax after the procedure
On expressing my concerns I was allowed to stay in and later a colllegueboffered me peppermint tea
I was very disappointed with this experience and I now regret having bought gift vouchers for spas for friends and colleagues
The masseuse probably needs to review her communication and post massage skills
And it would also be nice if people attending massages that are not part of the package are offered time to relax with a drink and not shunted ourt
Alternatively if these facilities are not available online booking must not be provided
I’m really disappointed as the hotel itself is nice
Kind regards
翻译:我临时预订了下午5点10分的按摩。
按摩师的表情很不高兴,一点笑容都没有。
按摩还不错,但结束后,他们就把我赶出了房间,只给我一杯水,之后根本没法放松。
我去过坦布里奇韦尔斯、伦敦和其他国家的一些水疗中心,每次按摩后,他们都会给我安排一段时间的放松时间,因为按摩后身体需要放松。
我表达了我的担忧后,他们允许我继续待在里面,后来一位同事给我递上了薄荷茶。
我对这次经历非常失望,现在我后悔给朋友和同事买了水疗礼券。
按摩师可能需要改进一下她的沟通技巧和按摩后的服务。
如果那些不包含在套餐内的按摩能给客人提供放松的时间喝点东西,而不是被赶出去,那就太好了。
或者,如果这些设施不可用,就不能在线预订。提供
我真的很失望,因为酒店本身很不错
此致敬意