下载App
资质规则
旅行
账户
Tripadvisor用户
Poor for Allergens and overall poor service
Mayfield Garden Centre And Cafe的点评
点评：No not good sadly. In the cafe I asked about allergens in the food and was told that they didn't know! When asked why they don't know I was told "we're busy"! Being busy doesn't advocate your legal responsibilities.
Issue raised with the kitchen supervisor and when I pointed that under the Food Information Regulations Act 2014 it was a legal requirement that allergen information must be provided she tried to defend their position further. Lesson #1 if you're so blatantly in the wrong it's pointless defending it.
Furthermore order took over 30 minutes to arrive and it was a simple order of 2 drinks and a sandwich. In summary, poor service, staff have poor attitude, inadequate number of staff for demand and not value for money.
Really can't recommend, if you have a food allergy concern I would suggest you avoid this place.
Issue raised with the kitchen supervisor and when I pointed that under the Food Information Regulations Act 2014 it was a legal requirement that allergen information must be provided she tried to defend their position further. Lesson #1 if you're so blatantly in the wrong it's pointless defending it.
Furthermore order took over 30 minutes to arrive and it was a simple order of 2 drinks and a sandwich. In summary, poor service, staff have poor attitude, inadequate number of staff for demand and not value for money.
Really can't recommend, if you have a food allergy concern I would suggest you avoid this place.
翻译：很遗憾，不是很好。在咖啡馆，我询问了食物中的过敏原，他们说不知道！当我被问到为什么不知道时，他们告诉我“我们很忙”！忙并不意味着你有责任承担法律责任。
我向厨房主管提出了这个问题，当我指出根据《2014 年食品信息管理法》，提供过敏原信息是一项法律要求时，她试图进一步捍卫他们的立场。教训 1，如果你明显犯了错，那么为它辩护是毫无意义的。
此外，订单花了 30 多分钟才送达，而且只是 2 杯饮料和一个三明治的简单订单。总之，服务差，员工态度差，员工数量不足以满足需求，而且不物有所值。
真的不推荐，如果你担心食物过敏，我建议你避开这个地方。
我向厨房主管提出了这个问题，当我指出根据《2014 年食品信息管理法》，提供过敏原信息是一项法律要求时，她试图进一步捍卫他们的立场。教训 1，如果你明显犯了错，那么为它辩护是毫无意义的。
此外，订单花了 30 多分钟才送达，而且只是 2 杯饮料和一个三明治的简单订单。总之，服务差，员工态度差，员工数量不足以满足需求，而且不物有所值。
真的不推荐，如果你担心食物过敏，我建议你避开这个地方。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
