拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Huge shame
Tripadvisor用户
Huge shame
Due South的点评
点评：First ever review as felt so strongly
In conclusion, a rip off with bad management that used to be great.
In full: A gem when it opened, has gone down hill so much. It was our fourth visit and we came for October best (a deal restaurants put on in oct) and were so disappointed. Online menu said eel, duck etc. reality was ‘mushroom carpaccio’ (chopped up raw mushroom with some oil and Parmesan) and the most under-seasoned ‘courgette fritter’ ever made. Asked the manager about the change and he said it was seasonal - first nothing on there was seasonal and second this menu was designed for October so not sure how they didn’t design it to be in season for October. We went with it as wanted the experience anyway, but sadly the food was very bland and we were served all 5 courses before we’d been there half an hour - our bottle of wine came with the fourth course. As we’d finished our food and has 3/4 of a bottle of wine left, we asked to sit outside to finish it and we were told the tables had been cleared even though we could see them outside. We complained for the second time after paying the bill at the end, and the manager told us he wouldn’t have made us pay, but then proceeded to offer nothing to make up for it, no explanation for the changed menu and made no apology. Such a shame as we loved coming here before. P.s. our waiter was lovely thank you!
In conclusion, a rip off with bad management that used to be great.
In full: A gem when it opened, has gone down hill so much. It was our fourth visit and we came for October best (a deal restaurants put on in oct) and were so disappointed. Online menu said eel, duck etc. reality was ‘mushroom carpaccio’ (chopped up raw mushroom with some oil and Parmesan) and the most under-seasoned ‘courgette fritter’ ever made. Asked the manager about the change and he said it was seasonal - first nothing on there was seasonal and second this menu was designed for October so not sure how they didn’t design it to be in season for October. We went with it as wanted the experience anyway, but sadly the food was very bland and we were served all 5 courses before we’d been there half an hour - our bottle of wine came with the fourth course. As we’d finished our food and has 3/4 of a bottle of wine left, we asked to sit outside to finish it and we were told the tables had been cleared even though we could see them outside. We complained for the second time after paying the bill at the end, and the manager told us he wouldn’t have made us pay, but then proceeded to offer nothing to make up for it, no explanation for the changed menu and made no apology. Such a shame as we loved coming here before. P.s. our waiter was lovely thank you!
翻译：第一次评论，感觉如此强烈
总而言之，管理不善造成的敲诈勒索曾经是一件好事。
全文：一颗宝石，当它打开时，已经走下坡路了。这是我们第四次来，我们来这里是为了十月最好的（餐厅在十月推出的优惠），但非常失望。网上菜单上写着鳗鱼、鸭肉等。现实是“蘑菇生牛肉片”（切碎的生蘑菇，加一些油和帕尔马干酪）和有史以来最不调味的“西葫芦油条”。向经理询问了这一变化，他说这是季节性的 - 首先，菜单上没有任何季节性的东西，其次，这个菜单是为十月设计的，所以不确定他们怎么没有将其设计为十月的季节。无论如何，我们因为想要体验而选择了它，但遗憾的是食物非常平淡，在我们到达那里半小时之前，我们就已经享用了所有 5 道菜 - 我们的一瓶酒附带了第四道菜。当我们吃完食物并且还剩下 3/4 瓶酒时，我们要求坐在外面吃完，我们被告知桌子已经被清理干净，尽管我们可以看到外面的桌子。最后付完帐单后我们第二次抱怨，经理告诉我们他不会让我们付钱，但随后没有提供任何东西来弥补，没有对更改的菜单进行解释，也没有道歉。真是可惜，因为我们以前很喜欢来这里。附注我们的服务员很可爱，谢谢！
总而言之，管理不善造成的敲诈勒索曾经是一件好事。
全文：一颗宝石，当它打开时，已经走下坡路了。这是我们第四次来，我们来这里是为了十月最好的（餐厅在十月推出的优惠），但非常失望。网上菜单上写着鳗鱼、鸭肉等。现实是“蘑菇生牛肉片”（切碎的生蘑菇，加一些油和帕尔马干酪）和有史以来最不调味的“西葫芦油条”。向经理询问了这一变化，他说这是季节性的 - 首先，菜单上没有任何季节性的东西，其次，这个菜单是为十月设计的，所以不确定他们怎么没有将其设计为十月的季节。无论如何，我们因为想要体验而选择了它，但遗憾的是食物非常平淡，在我们到达那里半小时之前，我们就已经享用了所有 5 道菜 - 我们的一瓶酒附带了第四道菜。当我们吃完食物并且还剩下 3/4 瓶酒时，我们要求坐在外面吃完，我们被告知桌子已经被清理干净，尽管我们可以看到外面的桌子。最后付完帐单后我们第二次抱怨，经理告诉我们他不会让我们付钱，但随后没有提供任何东西来弥补，没有对更改的菜单进行解释，也没有道歉。真是可惜，因为我们以前很喜欢来这里。附注我们的服务员很可爱，谢谢！
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
