点评:Whilst the food itself was perfectly average the overall experience was appalling. I’ve eaten here many times in the past though not for several years and it used to be wonderful. Such a shame!
We were given a very cramped table up against the wall, back to back with another table. No one could move! Very uncomfortable.
We waited 20 minutes to order. The main course arrived before our starter half an hour later. We drew their attention to this. They said that we had had the starter, which we hadn’t. They asked if we were sure (duh…🤔). They took the main away and brought our starter.
When the main returned it had clearly been reheated. By this time we’d given up and were too exhausted to argue.
The mains were fine in terms of taste. However, usually a tikka masala will be served in a bowl for the diner to spoon out onto a plate. This was served in a large bowl with the side of rice. This meant that it was impossible to get the ratio of rice/masala to our liking. Having everything in one bowl was unpleasant.
The waiting staff were grumpy throughout. I noted this with other diners too.
We asked for out bill at the end. We waited over 20 minutes for it, during which time other diners requesting bills after us received theirs.
When we declined to pay a tip saying that we had had a poor experience, no attempt was made to find out what had gone wrong or to offer any discount .
Altogether a grim experience not to be repeated.
翻译:虽然食物本身非常普通,但整体体验却令人震惊。我过去在这里吃过很多次,虽然已经好几年没吃了,但以前这里很棒。真可惜!
我们被安排在一张非常狭窄的桌子旁,靠墙,与另一张桌子背对背。没人能移动!非常不舒服。
我们等了 20 分钟才点餐。半小时后,主菜比我们的开胃菜先上来。我们提醒他们注意这一点。他们说我们已经吃了开胃菜,但我们没有。他们问我们是否确定(呃……🤔)。他们把主菜拿走了,端上了我们的开胃菜。
主菜端回来时,显然已经重新加热了。这时我们已经放弃了,太累了,没有力气争论。
主菜味道不错。然而,通常会把咖喱鸡放在碗里,让用餐者用勺子舀到盘子里。咖喱鸡放在一个大碗里,旁边还有米饭。这意味着不可能得到我们喜欢的米饭/咖喱的比例。把所有的东西都放在一个碗里很不愉快。
服务员从始至终都很暴躁。我也注意到其他食客也是这样。
我们最后要了账单。我们等了 20 多分钟,在此期间,在我们之后要账单的其他食客也拿到了账单。
当我们拒绝支付小费,说我们的体验很糟糕时,他们没有试图找出问题所在,也没有试图提供任何折扣。
总而言之,这是一次不容重复的糟糕经历。