点评:This is an half and half review between the boat captain and the sales/admin staff.
The Admin staff are full of crap. We had a booking for 10am and per the email confirmation we arrived at 9am. At 9:15 still nobody was around so we messages to be told that they “tried” to contact us to say the sailing time had been out back. And the number they had was incorrect. HOWEVER our number was on there booking email and was correct.
The boat captain arrived late, still no body from the four sisters was at the stand to help or guide is what to do. So another salesperson from another stand helpped. Gave us life jackets and when the 16 year girl did arrive could barley engage to help put the life jackets on our children.
We got the boat but was delaid again because two people on the 11:30 got a late message that morning to say they had to get an earlier sailing so had to run and also had issues with the child handerling the health and safety life jackets.
Once on the boat, it was lovely and a good experience while the captain didn't apologise for his lateness he did answer questions about the lighthouse and seals.
When we returned, we went back to return our life jackets still nobody at the stand or even set up. But the same useless girl in the van on her mobile, so we threw the jacks back at her hoping it would wake her up.
I would have to say AVOID you have so many options in St Ives and the people running the “Blue Thunder” rip boats looked so more professional and could read the time.
翻译:这是船长和销售/管理人员各执一词的评论。
管理人员满口胡言。我们预订了上午 10 点的船,根据电子邮件确认,我们 9 点到达。9:15 仍然没有人在,所以我们发信息说他们“试图”联系我们,说航行时间已经过去了。他们给的号码是错误的。然而我们的号码在他们的预订电子邮件上是正确的。
船长迟到了,四姐妹中仍然没有人在站台上帮忙或指导我们该怎么做。所以另一个摊位的另一位销售人员帮忙了。给了我们救生衣,当那个 16 岁的女孩到达时,几乎没能帮我们的孩子穿上救生衣。
我们上了船,但又被耽搁了,因为 11:30 的两个人那天早上收到了一条迟到的消息,说他们必须赶早点出发,所以不得不赶快出发,而且孩子在处理健康和安全救生衣时也遇到了问题。
登上船后,感觉很棒,是一次不错的体验,船长没有为他的迟到道歉,他回答了有关灯塔和海豹的问题。
当我们回来时,我们回去归还救生衣,仍然没有人在摊位,甚至没有人设置。但面包车里那个没用的女孩在玩手机,所以我们把千斤顶扔回给她,希望这能叫醒她。
我不得不说,避免在圣艾夫斯有这么多选择,经营“蓝色雷霆”翻滚船的人看起来更专业,而且能看时间。