点评:Gave the restaurant ample opportunity to respond and refund both directly and through deliveroo but they both refused despite our genuine complaint and explaining that we couldn’t eat the food. It’s is the worst delivered food we have ever had in our lives. It was not as advertised. It was not in in any shape or form Indian food and therefore i feel is a case is mis selling. It contained no Indian spices, no fresh ingredients, frozen mixed veg, chicken in what tasted like very cheap powdered tomato soup with no discernible Indian spice flavours, no onions, and other no flavours apart from lashings of chilli powder on the dry chicken, and the sagaloo which just tasted like bonfire. Deliveroos reason for not refunding us was that it wasn’t to our personal taste despite telling them all the above. It wasn’t about personal taste, it was substandard poor quality, unacceptable bland unpalatable cheap quality food. A total waste of nearly 50 pounds. Don’t waste your money!
翻译:给了餐厅充足的机会直接和通过 deliveroo 做出回应和退款,但尽管我们真诚地抱怨并解释说我们不能吃这些食物,但他们都拒绝了。这是我们一生中吃过的最糟糕的食物。它不像广告宣传的那样。它不是任何形状或形式的印度食品,因此我觉得这是一个销售不当的案例。它没有印度香料,没有新鲜食材,冷冻混合蔬菜,鸡肉味道像非常便宜的番茄粉汤,没有明显的印度香料味道,没有洋葱,除了干鸡肉上的辣椒粉外没有其他味道,和sagaloo 尝起来像篝火。 Deliveroos 不退款的原因是尽管告诉了他们以上所有内容,但这不符合我们的个人口味。这与个人品味无关,这是不合标准的劣质食品,令人无法接受的平淡难吃的廉价食品。总共浪费了近50磅。不要浪费你的钱!