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Raw chicken from one of the supposed “best restaurants” in Bristol??
Max T
Raw chicken from one of the supposed “best restaurants” in Bristol??
Rock Salt的点评
点评：My friends and I go out once a month for a curry and catch up. We visited here on a Thursday evening during which I was served raw chicken (I am certain I had eaten some of it before I noticed-the restaurant lighting was dark).
Whilst I am relieved to have not been ill overnight I was appalled that a restaurant that describes itself as one of the best in Bristol could not ensure that any meat served is cooked thoroughly.
Whilst the girl who served us was very apologetic and did not charge us for that item. The explanation for the error, which could have resulted in me being extremely unwell or worse, was ludicrous.
Likewise the managers attitude and useless/inadequate communication skills were totally unacceptable. He did not speak to me until I approached him and only at that point did he say things like; ‘I can refund the whole bill.’ I declined this as he only said this as an afterthought. When I asked him to get the owner to call me he said he might still be on holiday and was very busy as he had lots of restaurants!! I have emailed them today but have not yet heard back.
Whilst I am relieved to have not been ill overnight I was appalled that a restaurant that describes itself as one of the best in Bristol could not ensure that any meat served is cooked thoroughly.
Whilst the girl who served us was very apologetic and did not charge us for that item. The explanation for the error, which could have resulted in me being extremely unwell or worse, was ludicrous.
Likewise the managers attitude and useless/inadequate communication skills were totally unacceptable. He did not speak to me until I approached him and only at that point did he say things like; ‘I can refund the whole bill.’ I declined this as he only said this as an afterthought. When I asked him to get the owner to call me he said he might still be on holiday and was very busy as he had lots of restaurants!! I have emailed them today but have not yet heard back.
翻译：我和朋友每月出去吃一次咖喱，叙叙旧。我们是在周四晚上来这里的，当时他们给我上了生鸡肉（我敢肯定，在我注意到之前我已经吃了一些——餐厅的灯光很暗）。
虽然我很高兴自己一夜之间没有生病，但我对一家自称是布里斯托尔最好的餐厅之一的餐厅竟然无法确保所供应的任何肉类都彻底煮熟感到震惊。
虽然为我们服务的女孩非常抱歉，没有向我们收取那项费用。对这个可能导致我极度不适甚至更糟的错误，解释是荒谬的。
同样，经理的态度和无用/不足的沟通技巧是完全不可接受的。在我走近他之前，他没有和我说话，直到那时他才说这样的话：“我可以退还全部账单。”我拒绝了，因为他只是事后才这么说的。当我让他让老板给我打电话时，他说他可能还在度假，而且很忙，因为他有很多餐馆！！我今天给他们发了电子邮件，但还没有收到回复。
虽然我很高兴自己一夜之间没有生病，但我对一家自称是布里斯托尔最好的餐厅之一的餐厅竟然无法确保所供应的任何肉类都彻底煮熟感到震惊。
虽然为我们服务的女孩非常抱歉，没有向我们收取那项费用。对这个可能导致我极度不适甚至更糟的错误，解释是荒谬的。
同样，经理的态度和无用/不足的沟通技巧是完全不可接受的。在我走近他之前，他没有和我说话，直到那时他才说这样的话：“我可以退还全部账单。”我拒绝了，因为他只是事后才这么说的。当我让他让老板给我打电话时，他说他可能还在度假，而且很忙，因为他有很多餐馆！！我今天给他们发了电子邮件，但还没有收到回复。
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