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Verbal Assault by Restaurant Manager
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Verbal Assault by Restaurant Manager
Lana Castletroy Asian Street Food的点评
点评：Dear Stephen Lin/Owner,
Me and my family are regular customers of Lana Castletroy, Limerick.
I would like to make a formal complaint about one of your employees. Her name is Aska Zyto. She claims that she is the manager of Lana Castletroy, Limerick. But the service that we got from her was a horrible experience.
The incident happened on the 25th February, 2022 at approximately between 13:00-14:00 when me and my family went to Lana Restaurant to enjoy our meal .
After we paid for our food, your employee Aska started harassing me about my daughter’s mental health. . My daughter was there with me in the restaurant but she was quiet. She used to bully my daughter when they were previously sharing an accommodation in Castletroy that caused the further deterioration of my daughter’s mental health. I only recognized your employee Aska Zyto when she introduced herself then started verbally harassing me and my family in front of customers . Otherwise, I wouldn’t have known who she was.
That behaviour to me was totally unacceptable and very unproffesional.
As her employer you have an obligation to act and must give her a disciplinary procedure. I do not know if she has done it to other customers or colleagues at work. I was very close to calling the Gardai which will not have a good impact on your business. You will lose good customers when she is around.
I expect your prompt action regarding this matter otherwise I will take it further.
Truthfully yours,
Me and my family are regular customers of Lana Castletroy, Limerick.
I would like to make a formal complaint about one of your employees. Her name is Aska Zyto. She claims that she is the manager of Lana Castletroy, Limerick. But the service that we got from her was a horrible experience.
The incident happened on the 25th February, 2022 at approximately between 13:00-14:00 when me and my family went to Lana Restaurant to enjoy our meal .
After we paid for our food, your employee Aska started harassing me about my daughter’s mental health. . My daughter was there with me in the restaurant but she was quiet. She used to bully my daughter when they were previously sharing an accommodation in Castletroy that caused the further deterioration of my daughter’s mental health. I only recognized your employee Aska Zyto when she introduced herself then started verbally harassing me and my family in front of customers . Otherwise, I wouldn’t have known who she was.
That behaviour to me was totally unacceptable and very unproffesional.
As her employer you have an obligation to act and must give her a disciplinary procedure. I do not know if she has done it to other customers or colleagues at work. I was very close to calling the Gardai which will not have a good impact on your business. You will lose good customers when she is around.
I expect your prompt action regarding this matter otherwise I will take it further.
Truthfully yours,
翻译：亲爱的斯蒂芬林/所有者，
我和我的家人是利默里克 Lana Castletroy 的常客。
我想正式投诉你们的一名员工。她的名字叫 Aska Zyto。她声称自己是利默里克 Lana Castletroy 的经理。但是我们从她那里得到的服务是一次可怕的经历。
事件发生在2022年2月25日大约13:00-14:00之间，当时我和我的家人去拉娜餐厅用餐。
我们付完饭钱后，你们的员工 Aska 开始骚扰我，说我女儿的心理健康问题。 .我女儿和我一起在餐厅，但她很安静。当他们之前在 Castletroy 合租时，她曾经欺负我的女儿，导致我女儿的心理健康进一步恶化。我只认出了你们的员工 Aska Zyto，她自我介绍后开始当着顾客的面辱骂我和我的家人。不然我也不知道她是谁。
这种行为对我来说是完全不能接受的，而且非常不专业。
作为她的雇主，您有义务采取行动，并且必须对她进行纪律处分。我不知道她是否对其他客户或工作同事这样做过。我差点打电话给 Gardai，这不会对您的业务产生良好影响。当她在身边时，你会失去好的客户。
我希望您能就此事迅速采取行动，否则我会采取进一步行动。
真诚的你，
我和我的家人是利默里克 Lana Castletroy 的常客。
我想正式投诉你们的一名员工。她的名字叫 Aska Zyto。她声称自己是利默里克 Lana Castletroy 的经理。但是我们从她那里得到的服务是一次可怕的经历。
事件发生在2022年2月25日大约13:00-14:00之间，当时我和我的家人去拉娜餐厅用餐。
我们付完饭钱后，你们的员工 Aska 开始骚扰我，说我女儿的心理健康问题。 .我女儿和我一起在餐厅，但她很安静。当他们之前在 Castletroy 合租时，她曾经欺负我的女儿，导致我女儿的心理健康进一步恶化。我只认出了你们的员工 Aska Zyto，她自我介绍后开始当着顾客的面辱骂我和我的家人。不然我也不知道她是谁。
这种行为对我来说是完全不能接受的，而且非常不专业。
作为她的雇主，您有义务采取行动，并且必须对她进行纪律处分。我不知道她是否对其他客户或工作同事这样做过。我差点打电话给 Gardai，这不会对您的业务产生良好影响。当她在身边时，你会失去好的客户。
我希望您能就此事迅速采取行动，否则我会采取进一步行动。
真诚的你，
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