点评:Regrettably I cannot agree with customers who gave excellent ratings. We were a party of 12. We were welcomed by a team of minimum 4 enthusiastic waiters. The restaurant was EMPTY. (14H00) We placed the drinks order. We waited minimum 30 minutes for our drinks. Another 1.5 hours passed before our meal was served. How sad😔 . In the meantime our drinks were finished. No one came by to apologise for the delay from the kitchen. OR ask whether we would like another drink. FINALLY/EVENTUALLY our meal arrived. DUE PRAISE: It was DELICIOUS. When we asked what they do when busy, one waiter said "we never had so many people in the restaurant." We were also told the cook had other things to do besides cooking our lunch... like stocktaking . We really wanted a coffee but 😱 but did not order in case we had to wait another hour.. customer service needs to be improved. Please don't come with a group.... maybe couples get better service 🤔 😕
翻译:遗憾的是,我不能同意那些给出高分的顾客。我们一行 12 人。我们受到了至少 4 名热情服务员的欢迎。餐厅里空无一人。(14H00)我们下了饮料订单。我们等了至少 30 分钟才拿到饮料。又过了 1.5 小时,我们的餐点才上来。真可悲😔。与此同时,我们的饮料已经喝完了。没有人过来为厨房的延误道歉。或者问我们是否还想再喝一杯。最后/最终,我们的餐点到了。应得的赞美:很美味。当我们问他们忙的时候会做什么时,一位服务员说:“我们餐厅从来没有这么多人。”我们还被告知,厨师除了做我们的午餐外还有其他事情要做……比如盘点。我们真的很想喝杯咖啡,但是😱但没有点,以防我们不得不再等一个小时……客户服务需要改进。请不要和一群人一起来……也许情侣能得到更好的服务🤔😕