点评:We've been to Plateau several times, and had a good time. However, our trip this October was very disappointing. We booked a premium unit for our anniversary. It was to have cathedral ceilings, spacious common areas and two separate rooms. When we arrived, i realized the unit they gave us was not what we booked. The unit we received was a small basic room. I contacted the front desk, and they indicated that there was nothing that could be done for the weekend, but that a manager would call me back. Six days and no call and still waiting. I also learned that the unit they gave us cost $100 less per night, but yet i paid full price for the original booking. Also, the furniture in the unit we received was worn out and we had to buy our own dish soap as they only provided hand soap. There are lots of nice hotels and condos in Tremblant - i would recommend going somewhere else based on my most recent experience. We won't be going back based on the way we were treated.
翻译:我们去过几次高原,玩得很开心。然而,我们今年十月的旅行非常令人失望。我们为我们的周年纪念预订了一个高级单元。它有大教堂的天花板、宽敞的公共区域和两个独立的房间。当我们到达时,我意识到他们给我们的单位不是我们预订的。我们收到的单元是一个小的基本房间。我联系了前台,他们表示周末没有什么可以做的,但经理会给我回电话。六天了,没有电话,还在等。我还了解到他们给我们的单位每晚要少 100 美元,但我还是为最初的预订支付了全价。此外,我们收到的单元中的家具已经破旧,我们不得不购买自己的洗洁精,因为他们只提供洗手液。特朗布朗有很多不错的酒店和公寓——根据我最近的经历,我建议去其他地方。我们不会根据对待我们的方式回去。