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A&W Restaurant的点评
点评：We went through the drive thru to order dinner for our family. The cashier was Jeanette.
We ordered Burgers, Fries, Onion Rings, Drinks. 2 of the burgers were Beyond, and 2 of them were Papa burgers. We made sure to state that one of the burgers needed to be plain.
We ordered 4 fries, 2 onion ring, 2 drinks.
After every pause the cashier said "is that it". We felt extremely rushed.
When we got home, we were missing 2 fries and one of the burgers had condiments on it. We distinctively remember ordering without condiments (picky eater).
I called A&W in St. Thomas to let the person know and she started arguing with me about what we ordered. She insisted the burger was ordered with toppings and there were only 2 fries on the order. I told her I know what we ordered and we were shorted. She kept on arguing. I didn't feel like this was getting me anywhere, so I contacted head office. It is now 4 weeks later, and I still haven't gotten a response. I would have been okay with an apology and a proper made burger since we are all human and do make mistakes.
Store #4224, Date March 19, 2022 @ 6:11:51 pm
We ordered Burgers, Fries, Onion Rings, Drinks. 2 of the burgers were Beyond, and 2 of them were Papa burgers. We made sure to state that one of the burgers needed to be plain.
We ordered 4 fries, 2 onion ring, 2 drinks.
After every pause the cashier said "is that it". We felt extremely rushed.
When we got home, we were missing 2 fries and one of the burgers had condiments on it. We distinctively remember ordering without condiments (picky eater).
I called A&W in St. Thomas to let the person know and she started arguing with me about what we ordered. She insisted the burger was ordered with toppings and there were only 2 fries on the order. I told her I know what we ordered and we were shorted. She kept on arguing. I didn't feel like this was getting me anywhere, so I contacted head office. It is now 4 weeks later, and I still haven't gotten a response. I would have been okay with an apology and a proper made burger since we are all human and do make mistakes.
Store #4224, Date March 19, 2022 @ 6:11:51 pm
翻译：我们开车经过，为我们的家人订晚餐。收银员是珍妮特。
我们点了汉堡、薯条、洋葱圈和饮料。其中 2 个汉堡是 Beyond，其中 2 个是 Papa 汉堡。我们确保声明其中一个汉堡需要是普通的。
我们点了 4 份薯条、2 个洋葱圈和 2 份饮料。
每次停顿后，收银员都会说“就是这样”。我们感到非常匆忙。
当我们回到家时，我们少了 2 个薯条，其中一个汉堡上有调味品。我们特别记得点菜时不加调味品（挑食）。
我打电话给圣托马斯的 A&W 让那个人知道，她开始和我争论我们订购的东西。她坚持说汉堡是用浇头订购的，而且订单上只有 2 个薯条。我告诉她我知道我们点的是什么，我们缺货了。她继续争论。我觉得这对我没有任何帮助，所以我联系了总部。现在已经 4 周过去了，我仍然没有收到回复。我本来可以接受道歉和一个合适的汉堡，因为我们都是人，都会犯错。
商店 #4224，日期 2022 年 3 月 19 日下午 6:11:51
我们点了汉堡、薯条、洋葱圈和饮料。其中 2 个汉堡是 Beyond，其中 2 个是 Papa 汉堡。我们确保声明其中一个汉堡需要是普通的。
我们点了 4 份薯条、2 个洋葱圈和 2 份饮料。
每次停顿后，收银员都会说“就是这样”。我们感到非常匆忙。
当我们回到家时，我们少了 2 个薯条，其中一个汉堡上有调味品。我们特别记得点菜时不加调味品（挑食）。
我打电话给圣托马斯的 A&W 让那个人知道，她开始和我争论我们订购的东西。她坚持说汉堡是用浇头订购的，而且订单上只有 2 个薯条。我告诉她我知道我们点的是什么，我们缺货了。她继续争论。我觉得这对我没有任何帮助，所以我联系了总部。现在已经 4 周过去了，我仍然没有收到回复。我本来可以接受道歉和一个合适的汉堡，因为我们都是人，都会犯错。
商店 #4224，日期 2022 年 3 月 19 日下午 6:11:51
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