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Order never placed by waitress
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Order never placed by waitress
Boston Pizza的点评
点评：Absolutely terrible service. I have never in my life experienced something so poor. We took our seats and received our pop quickly… and that is where the service ended. When the waitress came back to take our order she left the table and that is the last we seen of her. We sat there for 45 minutes before we walked into the kitchen to speak to a manager. The manager came out and heard what the issue was, and when he returned he asked what we ordered. After telling the waitress our order she “forgot” to enter the order !! When we entered the restaurant there was ONE table already seated. The waitress sat and served THREE additional tables AFTER “taking” our order.
The manager did offer us a large pizza “on the house”…. We went there for pasta and salad, and were offered a pizza??? In what universe does that make sense.
Terrible service and absolutely no resolution to our concern. We will never return to this location unless under new management. Will be contacting Boston Pizza corporate as well. If they are representing the name, they should be providing a more positive guest experience.
The manager did offer us a large pizza “on the house”…. We went there for pasta and salad, and were offered a pizza??? In what universe does that make sense.
Terrible service and absolutely no resolution to our concern. We will never return to this location unless under new management. Will be contacting Boston Pizza corporate as well. If they are representing the name, they should be providing a more positive guest experience.
翻译：绝对糟糕的服务。我一生中从未经历过如此糟糕的事情。我们坐下来并很快收到了我们的流行音乐……这就是服务结束的地方。当女服务员回来接受我们的订单时，她离开了餐桌，这是我们最后一次见到她。我们在那里坐了 45 分钟，然后走进厨房与经理交谈。经理出来听了问题是什么，当他回来时，他问我们点了什么。在告诉女服务员我们的订单后，她“忘记”输入订单了！当我们进入餐厅时，已经有一张桌子就座了。在“接受”我们的订单后，女服务员坐下来为另外三张桌子服务。
经理确实为我们提供了一份“自制”的大披萨……我们去那里吃意大利面和沙拉，然后得到了披萨？？？在什么宇宙中这才有意义。
服务很糟糕，完全没有解决我们的问题。除非有新的管理，否则我们永远不会回到这个位置。还将联系波士顿披萨公司。如果他们代表这个名字，他们应该提供更积极的宾客体验。
经理确实为我们提供了一份“自制”的大披萨……我们去那里吃意大利面和沙拉，然后得到了披萨？？？在什么宇宙中这才有意义。
服务很糟糕，完全没有解决我们的问题。除非有新的管理，否则我们永远不会回到这个位置。还将联系波士顿披萨公司。如果他们代表这个名字，他们应该提供更积极的宾客体验。
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