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Not the same old Burger Lounge!
D B
Not the same old Burger Lounge!
Burger Lounge的点评
点评：As locals, this used to be our go-to spot for burgers. Not after today. First, the prices keep going up: Almost $14 for a regular cheeseburger; more for the other burgers on the menu. Fries are extra at about $6 and up and definitely not worth what you get. Eight onion rings will set you back nearly $9. That would all be ok, but the service has gone downhill as well. (I actually think the restaurant must have changed hands.) Of the four burgers our family ordered, the elk burger just never came. Finally, when one person in our group had finished his burger, we inquired of the kitchen staff where the elk burger was. We were told that elk burgers have to cook 15 minutes longer than beef burgers. I guess they think their customers are stupid... elk dries out and actually requires less cooking time than beef. We watched as five other people's burgers were served, and still no elk burger. After more than 25 minutes, we got it. It appeared that they had forgotten to cook that one, and then tried to blatantly lie about it. No biggie. Why not just say "oops, we goofed up," and throw in some free fries or something. That's how you keep customers. High prices, skimpy side dishes, and poor service... definitely not worth it. The good news is, there are lots of other burger joints in SLT to choose from! (Giving two stars instead of only one, because the older woman at the cash register was very pleasant!)
翻译：作为当地人，这里曾经是我们吃汉堡的首选之地。但从今天起就不一样了。首先，价格不断上涨：普通的芝士汉堡将近 14 美元；菜单上其他汉堡的价格更高。薯条需要额外支付大约 6 美元以上，绝对不值得。八个洋葱圈将花费您近 9 美元。这些都还可以，但服务也每况愈下。（我真的认为这家餐厅一定是易主了。）我们一家人点了四个汉堡，但麋鹿汉堡始终没上来。最后，当我们团队中的一个人吃完汉堡后，我们向厨房工作人员询问麋鹿汉堡在哪里。我们被告知麋鹿汉堡必须比牛肉汉堡多烤 15 分钟。我猜他们认为他们的顾客很愚蠢……麋鹿会变干，实际上比牛肉需要的烹饪时间更短。我们看着另外五个人的汉堡上来了，但仍然没有麋鹿汉堡。等了超过25分钟，我们终于拿到了。看来他们忘了做那个汉堡，然后还明目张胆地撒谎。这没什么大不了的。为什么不直接说“哎呀，我们搞砸了”，再送点薯条什么的呢？这才是留住顾客的秘诀。高昂的价格、少得可怜的配菜、糟糕的服务……绝对不值得。好消息是，圣路易斯国际机场还有很多其他汉堡店可供选择！（我给两星而不是一星，因为收银台那位老太太非常友好！）
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