点评:The Golden Bear is a regular for our family on a Friday eve. We look forward to it all week. We have had a couple of disappointing experiences, but last Friday was just not ok. We will be finding a new place to meet up on a Friday eve. Sadly I think the owners won't miss us, as they are always busy on summer evenings (location, location, location). We ordered, all was fine. Then 1 meal was missing, and the young waiter argued with us......then he brought us a burger (that wasn't for us nor the vegetarian among us who did not have their order). He then said he would bring us our order. We watched other orders come out, but not our missing one. In another hour our missing order arrived & the young waiter said I could get a refund for it. Off to get the refund, and he then changed his mind saying we had actually gained a burger! I don't blame the young man, as he was clueless, lacked any training. The other waiter was maybe 10 years old. All staff at best guess under 20 & chatting, laughing....while the owner sat at the bar. Hmmmm.
翻译:金熊是周五晚上我们家的常客。我们整个星期都期待着它。我们有过几次令人失望的经历,但上周五的经历并不好。我们将在周五晚上寻找一个新地点见面。可悲的是,我认为业主不会想念我们,因为他们在夏天的晚上总是很忙(位置,位置,位置)。我们订购了,一切都很好。然后一顿饭不见了,年轻的服务员和我们争论……然后他给我们带来了一个汉堡(这不适合我们,也不适合我们当中没有点菜的素食者)。然后他说他会给我们带来我们的订单。我们看到其他订单出来了,但没有看到我们丢失的订单。又过了一个小时,我们丢失的订单到达了,年轻的服务员说我可以退款。去拿退款,然后他改变了主意说我们实际上得到了一个汉堡!我不怪这个年轻人,因为他一无所知,缺乏任何训练。另一个服务员大概10岁。所有员工最多估计都在 20 岁以下,聊天、大笑……而老板则坐在酒吧里。嗯嗯。