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Very unorganized and terrible welcoming from employees of Therapy and a very upset customer
Maxine M
Very unorganized and terrible welcoming from employees of Therapy and a very upset customer
Therapy Restaurant的点评
点评：Heard about this beautiful place on social media and decided to book it for my birthday dinner with 2 of my friends. Made the reservation a month in at advance, after doing so I called the restaurant to confirm my booking and to make sure everything including setting arrangements were in order my birthday dinner they said yes. Called the restaurant again the week of my booking and once again they confirmed everything is in order and on top of that I had to make a payment of R300 to secure the booking as well. Me and my friends arrived at the place and it was half empty and nobody could tell me where my reservation was they wanted to seat us just any where and has per my reservation I requests a booth seating. But I was told no that apparently we just had to wait for the other customers to finish off and my reservation was already on a time limit. While trying to explain my situation to the waiter and floor manager they all seemed to have an attitude. I was not impressed at all because firstly it was my birthday and on top of that my reservation was made a month in advance to such a thing from happening and thirdly we felt so unwelcomed and comfortable we never even stayed for dinner as we planned.
Still a very beautiful place but just the disgusting service that did not match the aesthetics.
Still a very beautiful place but just the disgusting service that did not match the aesthetics.
翻译：在社交媒体上听说了这个美丽的地方，并决定预订它作为我的生日晚餐与我的两个朋友的座位。提前一个月预订，之后我打电话给餐厅确认我的预订，并确保一切包括设置安排都井然有序，我的生日晚餐他们答应了。在我预订的那一周再次打电话给餐厅，他们再次确认一切正常，此外我还必须支付 300 兰特才能确保预订。我和我的朋友到达那里时，那里空了一半，没有人告诉我我的预订在哪里，他们想让我们坐在任何地方，根据我的预订，我要求一个包厢座位。但我被告知不行，显然我们只需要等其他顾客吃完，而我的预订已经有时间限制了。当我试图向服务员和楼层经理解释我的情况时，他们似乎都态度不好。我对此一点印象都没有，因为首先那天是我的生日，最重要的是我提前一个月预订了房间，以免发生这样的事情；第三，我们感觉很不受欢迎，很不舒服，我们甚至没有按照计划留下来吃晚饭。
仍然是一个非常美丽的地方，但服务太差，与审美不符。
仍然是一个非常美丽的地方，但服务太差，与审美不符。
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