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Overpriced, inhospitable bistro with barely edible food
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Overpriced, inhospitable bistro with barely edible food
Open Bistrot的点评
点评：Overpriced, flavorless vegetarian ‘aubergine’ curry that has more courgette than aubergine. We had to ask for salt twice since they gave us an empty one the first time around (how).
I ordered ‘Supreme Volaille’ that is super dry and comes with a bonus! One of the chef’s hair in it!
When I showed it to the server, they simply took my plate away not even saying anything - and we basically waited on the table for solid 20 minutes without any clarity of what happened to my food.
When we brought it up when we wanted to pay, both the servers were super rude throwing ‘Putain’ and she even told the other one ‘I don’t want to deal with her’ about my wife, in front of her. The team was super argumentative, instead of trying to resolve the situation, they kept throwing blame at others - the trainee, the cook, the ‘unforeseen circumstance’. They even blamed us the customer for the mistake THEY did, and I asked if I should ‘make sure that no hair is in my food’ before I eat it - to which he said ‘yes’. Instead of trying to diffuse from the situation they INSULTED us, in front of other customers.
Advice to the owner/manager: Retrain your team members who made a fool of the rest of the team. If you are one of to servers who served us, reconsider your career choice.
But if you designed this establishment to be an overpriced, inhospitable bistro with barely edible food, congratulations! You succeeded and did a great job.
I ordered ‘Supreme Volaille’ that is super dry and comes with a bonus! One of the chef’s hair in it!
When I showed it to the server, they simply took my plate away not even saying anything - and we basically waited on the table for solid 20 minutes without any clarity of what happened to my food.
When we brought it up when we wanted to pay, both the servers were super rude throwing ‘Putain’ and she even told the other one ‘I don’t want to deal with her’ about my wife, in front of her. The team was super argumentative, instead of trying to resolve the situation, they kept throwing blame at others - the trainee, the cook, the ‘unforeseen circumstance’. They even blamed us the customer for the mistake THEY did, and I asked if I should ‘make sure that no hair is in my food’ before I eat it - to which he said ‘yes’. Instead of trying to diffuse from the situation they INSULTED us, in front of other customers.
Advice to the owner/manager: Retrain your team members who made a fool of the rest of the team. If you are one of to servers who served us, reconsider your career choice.
But if you designed this establishment to be an overpriced, inhospitable bistro with barely edible food, congratulations! You succeeded and did a great job.
翻译：价格过高、味道淡而无味的素食“茄子”咖喱，里面的西葫芦比茄子还多。我们不得不两次要求加盐，因为第一次他们给了我们一个空的（怎么可能）。
我点了“Supreme Volaille”，非常干，还附赠了额外的东西！里面有一根厨师的头发！
当我把它拿给服务员看时，他们只是把我的盘子拿走了，什么也没说——我们基本上在桌子上等了整整 20 分钟，却不知道我的食物发生了什么。
当我们想付钱时提起这件事，两个服务员都非常粗鲁，扔了“Putain”，她甚至当着另一个服务员的面说我妻子“我不想和她打交道”。团队非常喜欢争论，他们不是试图解决问题，而是一直把责任推给别人——实习生、厨师、“不可预见的情况”。他们甚至把错误归咎于我们这些顾客，我问他是否应该在吃之前“确保食物里没有头发”——他回答说“是”。他们没有试图平息事态，而是当着其他顾客的面侮辱我们。
给老板/经理的建议：重新培训那些让其他团队成员出丑的团队成员。如果你是为我们服务的服务员之一，请重新考虑你的职业选择。
但如果你把这家餐厅设计成一家价格过高、服务不周到、食物几乎不能吃的小酒馆，那么恭喜你！你成功了，干得很棒。
我点了“Supreme Volaille”，非常干，还附赠了额外的东西！里面有一根厨师的头发！
当我把它拿给服务员看时，他们只是把我的盘子拿走了，什么也没说——我们基本上在桌子上等了整整 20 分钟，却不知道我的食物发生了什么。
当我们想付钱时提起这件事，两个服务员都非常粗鲁，扔了“Putain”，她甚至当着另一个服务员的面说我妻子“我不想和她打交道”。团队非常喜欢争论，他们不是试图解决问题，而是一直把责任推给别人——实习生、厨师、“不可预见的情况”。他们甚至把错误归咎于我们这些顾客，我问他是否应该在吃之前“确保食物里没有头发”——他回答说“是”。他们没有试图平息事态，而是当着其他顾客的面侮辱我们。
给老板/经理的建议：重新培训那些让其他团队成员出丑的团队成员。如果你是为我们服务的服务员之一，请重新考虑你的职业选择。
但如果你把这家餐厅设计成一家价格过高、服务不周到、食物几乎不能吃的小酒馆，那么恭喜你！你成功了，干得很棒。
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