点评:We met up as a family from 7 different households for Sunday lunch (carvery) on the 16th March. There were 8 diners and a newborn baby.
Our orders for starters were taken, 5 had the Brie, one a soup and one a kofta. One had nothing. No complaints there although pricey.
Then we came to the main carvery. Very pleasant lady serving the meat. The beef was very pink/raw and two of our party had the more well cooked edges. 5 had the pink beef and one had turkey. The meat and the vegetables were only luke warm and the gravy very watery. All together not a pleasant meal for £17.95pp. At the time we didn’t complain as we are not complainers as a rule.
That afternoon/evening, 4 out of the 8 had chronic diahorrea, tummy cramps and the feeling of being sick. One of the party was violently ill both ends on Sunday night. The other three had severe pains and diahorrea for a couple of days.
I rang to inform Beeston on Monday and no apology. I spoke to the duty Manager Anna. She promised to phone the next day, which she did.
Unbelievably she informed me that we all must of had a tummy bug which was nothing to do with them! I reiterated that we were from 7 different households and only met up that day. Anna was very unsympathetic. She admitted she had never dealt with anything like this before, but she should be more sympathetic and offer a refund as there is no way we will be dining there again!!
I would say avoid avoid unless you are constipated!! Angry doesn’t cut it
翻译:3 月 16 日,我们一家人聚在一起吃周日午餐(烤肉)。我们来自 7 个不同的家庭。有 8 位客人和一个新生儿。
我们点了开胃菜,5 个人点了布里干酪,1 个人点了汤,1 个人点了肉丸。1 个人什么都没点。虽然价格昂贵,但没什么可抱怨的。
然后我们来到主烤肉店。一位非常友善的女士负责上菜。牛肉非常粉红/生,我们中的两个人点了煮得更熟的边缘。5 个人点了粉红牛肉,1 个人点了火鸡。肉和蔬菜只是微温,肉汁非常稀。总的来说,17.95 英镑一人吃的饭并不好吃。当时我们没有抱怨,因为我们通常不是爱抱怨的人。
那天下午/晚上,8 个人中有 4 个人患有慢性腹泻、腹绞痛和恶心感。周日晚上,其中一人身体两侧剧烈不适。其他三人连续几天都感到剧烈疼痛和腹泻。
周一我打电话通知 Beeston,但没有得到任何道歉。我和值班经理 Anna 谈过了。她答应第二天打电话,她也确实打了电话。
令人难以置信的是,她告诉我,我们一定是得了肠胃病,与他们无关!我重申,我们来自 7 个不同的家庭,只是那天才见面。Anna 非常冷漠。她承认她以前从未遇到过这样的事情,但她应该更有同情心,并提供退款,因为我们不可能再在那里用餐了!!
我会说,除非你便秘,否则不要来这里!!生气是没用的