点评:We had a five hour journey from Devon and very hungry before our night stay at the hotel. From the moment we enquired after a table it was looking like too much trouble. The manager made our booking and we returned at 8pm and ordered the food which was utterly bland and plain. The lasagna resembled an anemic cannelloni swimming in soup and mt microwave pie was accompanied by about 20 frozen peas and no other vegetables. We decided not to complain because we heard the manager slagging off some other customers who had complained and he completely blanked me when I declined to offer a tip and stomped away. What a contrast to the wonderful service we get abroad on the holiday where everyone wants to please and as a result the good food, good value and great customer service are rewarded by generous tipping! Premier Inn you should be ashamed of this restaurant definitely the worst I’ve ever eaten in in decades of using your hotels 😡
翻译:我们从德文郡坐了五个小时的飞机,入住酒店前饿得不行。从我们开口要找座位的那一刻起,就觉得麻烦。经理帮我们预订了座位,我们晚上8点回来点的菜实在太难吃了。千层面就像泡在汤里的没血的意大利卷,微波炉派配的只有大约20颗冷冻豌豆,没有其他蔬菜。我们决定不抱怨,因为我们听到经理正在斥责其他抱怨的顾客,而当我拒绝给小费并跺着脚走开时,他完全不理我。这和我们在国外度假时享受到的优质服务形成了鲜明对比,在国外,每个人都想取悦客人,因此,美味的食物、超值的服务和优质的客户服务都会换来丰厚的小费!Premier Inn,你们应该为这家餐厅感到羞耻,这绝对是我几十年来在你们酒店吃过的最差的餐厅😡