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A pale shadow of its former excellence
Tom L
A pale shadow of its former excellence
India Gate Restaurant的点评
点评：I haven't eaten here in a while and now I remember why. At one time this was one of the finest restaurants in the city. Unfortunately I feel that they have been reduced to just another restaurant, content to live on their reputation without any of the exquisite and imaginative foods they used to offer. Everything was OK, mind you, but there's the problem - everything was just OK. The food was clearly prepared in advance and mixed together based on the customer's order. There was no exotic, spicy and finessed food, it was almost like something purchased at Costco as a frozen food and then thawed and served... not quite that bad but certainly not what it was years ago.
And the service - well the service was the service, but let's take a moment to discuss that, based on how I was required to pay extra for the service, because that was what I had to do; pay for the food and then pay for the service. What an enormous conceit it is to add a 15% tip for a table of three people without any option to decline to tip. A tip is just that: a way of expressing satisfaction for excellent food, or excellent service, or an especially lovely meal. But you see, when it is added without my input, and without my permission, it is no longer a tip, it is a surcharge. If the food is excellent beyond description and the service was 5 star, then perhaps I might be inclined, even anxious, to show my appreciation. But when the food is mediocre and the service is simply the act of placing the food on the table and I am required to pay 15% extra, then that is a surcharge and should be on the menu as exactly that: 15% added because we want to. But it gets worse. Not only is 15% added to the order, it is also added to the tax collected on the order! To-the-tax!! Did the tax do something for me that was worth a 15% surcharge? Of course not, and you certainly don't submit it to the Government.
So wake up India Gate. Start having a care again. Remember what got you to be such an excellent restaurant years ago. Get off your laurels. Get back to excellent food and service that makes people remember what excellent food and excellent service really are. Get back to the days when people would willingly add a gratuity (not a tip), and you won't have to sneak it onto the bill knowing full well many people will choose to leave a lesser or no tip - and that's how it's supposed to be. Remember? And for heaven's sake stop charging your surcharge on the already outrageous tax. It's bad enough we have to pay the government so much without you adding to the burden just because you want to. You're just not that special anymore.
JMHO
And the service - well the service was the service, but let's take a moment to discuss that, based on how I was required to pay extra for the service, because that was what I had to do; pay for the food and then pay for the service. What an enormous conceit it is to add a 15% tip for a table of three people without any option to decline to tip. A tip is just that: a way of expressing satisfaction for excellent food, or excellent service, or an especially lovely meal. But you see, when it is added without my input, and without my permission, it is no longer a tip, it is a surcharge. If the food is excellent beyond description and the service was 5 star, then perhaps I might be inclined, even anxious, to show my appreciation. But when the food is mediocre and the service is simply the act of placing the food on the table and I am required to pay 15% extra, then that is a surcharge and should be on the menu as exactly that: 15% added because we want to. But it gets worse. Not only is 15% added to the order, it is also added to the tax collected on the order! To-the-tax!! Did the tax do something for me that was worth a 15% surcharge? Of course not, and you certainly don't submit it to the Government.
So wake up India Gate. Start having a care again. Remember what got you to be such an excellent restaurant years ago. Get off your laurels. Get back to excellent food and service that makes people remember what excellent food and excellent service really are. Get back to the days when people would willingly add a gratuity (not a tip), and you won't have to sneak it onto the bill knowing full well many people will choose to leave a lesser or no tip - and that's how it's supposed to be. Remember? And for heaven's sake stop charging your surcharge on the already outrageous tax. It's bad enough we have to pay the government so much without you adding to the burden just because you want to. You're just not that special anymore.
JMHO
翻译：我有一段时间没在这里吃饭了，现在我想起来为什么了。曾几何时，这是该市最好的餐厅之一。不幸的是，我觉得他们已经沦为另一家餐厅，满足于靠自己的声誉生活，而没有他们过去提供的任何精致和富有想象力的食物。请注意，一切都很好，但问题是——一切都很好。食物显然是提前准备好的，并根据顾客的订单混合在一起。没有异国情调、辛辣和精致的食物，它几乎就像在好市多购买的冷冻食品，然后解冻并上桌……不是那么糟糕，但肯定不是几年前的样子。
还有服务——嗯，服务就是服务，但让我们花点时间讨论一下，根据我被要求为服务支付额外费用的方式，因为那是我必须做的；支付食物费用，然后支付服务费用。为一张三人桌加 15% 的小费，而且没有任何拒绝给小费的选项，这是多么自负啊。小贴士就是：一种表达对美味食物、优质服务或特别美味餐点的满意的方式。但是你看，当它在没有我的输入，没有我的许可的情况下添加时，它就不再是小费，而是附加费。如果食物非常好，服务是 5 星级的，那么我可能会倾向于甚至是焦虑地表达我的感激之情。但是当食物很一般而且服务只是将食物放在桌子上的行为并且我需要额外支付 15% 时，那么这是附加费并且应该在菜单上完全一样：添加 15% 因为我们想要。但情况变得更糟。 15%不仅加到订单上，还加到订单上征收的税中！到税！税收是否为我做了值得 15% 附加费的事情？当然不是，你肯定不会把它提交给政府。
所以唤醒印度门。重新开始护理。还记得多年前是什么让您成为如此出色的餐厅吗？放下你的桂冠。回到优质的食物和服务，让人们记住真正的优质食物和优质服务。回到人们愿意加小费（不是小费）的日子，你不必把它偷偷记在账单上，因为你知道很多人会选择少给小费或不给小费——这就是应该的样子成为。记住？看在上帝的份上，停止对已经离谱的税收征收附加费。已经够糟糕的了，我们不得不向政府支付如此多的费用，而不是因为你愿意而增加负担。你只是不再那么特别了。
JMHO
还有服务——嗯，服务就是服务，但让我们花点时间讨论一下，根据我被要求为服务支付额外费用的方式，因为那是我必须做的；支付食物费用，然后支付服务费用。为一张三人桌加 15% 的小费，而且没有任何拒绝给小费的选项，这是多么自负啊。小贴士就是：一种表达对美味食物、优质服务或特别美味餐点的满意的方式。但是你看，当它在没有我的输入，没有我的许可的情况下添加时，它就不再是小费，而是附加费。如果食物非常好，服务是 5 星级的，那么我可能会倾向于甚至是焦虑地表达我的感激之情。但是当食物很一般而且服务只是将食物放在桌子上的行为并且我需要额外支付 15% 时，那么这是附加费并且应该在菜单上完全一样：添加 15% 因为我们想要。但情况变得更糟。 15%不仅加到订单上，还加到订单上征收的税中！到税！税收是否为我做了值得 15% 附加费的事情？当然不是，你肯定不会把它提交给政府。
所以唤醒印度门。重新开始护理。还记得多年前是什么让您成为如此出色的餐厅吗？放下你的桂冠。回到优质的食物和服务，让人们记住真正的优质食物和优质服务。回到人们愿意加小费（不是小费）的日子，你不必把它偷偷记在账单上，因为你知道很多人会选择少给小费或不给小费——这就是应该的样子成为。记住？看在上帝的份上，停止对已经离谱的税收征收附加费。已经够糟糕的了，我们不得不向政府支付如此多的费用，而不是因为你愿意而增加负担。你只是不再那么特别了。
JMHO
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