点评:This was our 3rd trip with them and our last. Everyday there were so many problems..too many to list. We are very very adventure travel savvy and this company is lost. The company has gotten too big and is trying to branch out into too many areas. Missed meals, awful customer care, EVERYONE holding hands out for unwarranted tips, tons of boats around most whales. The hotel they want you to use is way overpriced and forget about any sleep. The dive shop is a wreck and whatever scuba/ snorkel stuff you gather/select never seems to make it on the boat. We know our boat crashed before we got there, but the forced alternative was nothing, anything, nada, that could compare to what was promised, where we were supposed to go, what we were supposed to see, and was so poorly done we felt ripped off. The spotter plane is a joke. One day it was there from 12-1. The next day she forgot her radio and could not contact them. The third time the plane could not find us. One morning; breakfast at 7:30; no guide and the hotel would not feed anyone. We had to buy breakfast. When the guide finally made it down it was too late she said "Opps, I'm sorry, I overslept". Another boat day; breakfast on the 25th boat ride of the trip was not done until after 11. It just went on and on. San Ignacio; forget about it! It now has hundreds of "campers" in 5 different company camps. Baja Expo's camp is huge. On one day, 3 plainloads of passengers came to our camp; there were so many people already in the camp we could'nt even tell 35 new people came ! This puts dozens of boats on the lagoon at one time, regulated to a very small area. This is a very very very small sample of what a disaster this company has become. It is sad to see. We made it a fun trip in spite of this and SOOOOOOOO much more.
翻译:这是我们第三次和他们一起旅行,也是最后一次。每天都有很多问题……太多了,无法一一列举。我们非常精通冒险旅行,但这家公司迷失了方向。公司已经变得太大,并试图扩展到太多领域。错过饭菜、糟糕的客户服务、每个人都伸手索要不必要的小费、大多数鲸鱼周围都有大量船只。他们希望你使用的酒店价格过高,根本无法睡觉。潜水店一片狼藉,无论你收集/选择什么潜水/浮潜用品,似乎都无法带上船。我们知道我们的船在我们到达之前就撞毁了,但强制的替代方案什么都不是,什么都不是,什么都不是,无法与承诺的、我们应该去的地方、我们应该看的东西相比,而且做得太差了,我们觉得被骗了。侦察机简直是笑话。有一天它从 12 点到 1 点在那里。第二天她忘了她的收音机,无法联系他们。第三次飞机找不到我们。一天早上;早餐在 7:30;没有导游,酒店也不给任何人提供食物。我们不得不买早餐。当导游终于下来时,已经太晚了,她说:“哎呀,对不起,我睡过头了”。又是乘船的日子;旅程的第 25 次乘船的早餐直到 11 点才吃完。就这样没完没了。圣伊格纳西奥;忘掉它吧!现在有数百名“露营者”在 5 个不同的公司营地。Baja Expo 的营地很大。有一天,3 大堆乘客来到我们的营地;营地里已经有这么多人了,我们甚至都不知道来了 35 个新人!这样一来,泻湖上就会同时有几十艘船,只能停在一个很小的区域。这只是这家公司变成灾难的一个很小很小的例子。看到这种情况真令人难过。尽管如此,我们还是度过了一次有趣的旅行,甚至比预期的还要好。