点评:Absolutely terrible attitude and unprofessionalism from Gail, the tour guide for our visit to Argyle Waterfall.
Gail was extremely hostile towards our group as soon as we arrived, for some reason we did not understand. We attempted to exchange pleasantries - asking her name and how she was doing, to which she gave very cold responses. We actually did not realize she was our tour guide to begin with as she would not even make eye contact or speak to us.
We eventually found out that she was upset because we were 'late' (by 15 minutes) for our tour - which we had no idea there was a set time for, as the tour was arranged through our hotel as part of a whole day tour of the island. We had no control over the time we arrived, and when trying to explain this and diffuse the situation she became incredibly argumentative.
We offered to do the walk alone rather than with her as our tour guide, but she said she could not allow that as she needed to be with us for safety in case anything happened to us - but she spent the whole walk storming ahead of us, barely saying a word, and sitting far away from us whilst we were in the deep water, so she certainly was not caring for or ensuring our safety, let alone notice if anything did happen.
(The waterfall however was beautiful - shame Gail had to ruin our experience)
翻译:盖尔的态度非常糟糕,她不专业,她是我们在阿盖尔瀑布游玩时的导游。
我们一到,盖尔就对我们团队表现出极大的敌意,我们不明白为什么。我们试图寒暄几句,问她的名字和近况,但她的回答非常冷淡。我们一开始并没有意识到她是我们的导游,因为她甚至不和我们眼神接触,也不和我们说话。
我们最终发现,她之所以不高兴,是因为我们“迟到了”(15 分钟),因为我们不知道这个旅行团有固定的时间,因为这次旅行是我们通过酒店安排的,是全天岛屿游的一部分。我们无法控制到达的时间,当我们试图解释这一点并缓和局势时,她变得非常爱争论。
我们提出自己去徒步,而不是让她当导游,但她说她不能允许我们这样做,因为她需要和我们在一起以防万一——但她整个徒步过程都在我们前面冲来冲去,几乎一言不发,当我们在深水中时,她坐在离我们很远的地方,所以她肯定没有关心或确保我们的安全,更不用说注意到是否发生了什么事了。
(不过瀑布很美——可惜盖尔破坏了我们的体验)