点评:We just got back form a week long stay at RV for the first time. I have been going to Negril for 30 years, but have never stayed here but I knew people liked the hotel and decided to try it bc Sunwing offered it. Our room was basic but just fine and clean, and the cleaning staff (shout out to Donna who is just so lovely) were excellent, and any issue we had the staff worked to resolve quickly. Heads up that even if you book through Sunwing, the hotel requests a $300 USD room deposit on arrival, which we were unaware of- it caught us by surprise and does not typically happen with Sunwing vacation hotels (Ive had a CC number requested, but never a cash deposit so if you are on a budget you should be prepared for this. RV is new to Sunwing so they did not seem to know the typical procedures and how it differs from guests who book directly with the hotel). Big shout out to Duran the beach life guard who was excellent! He kept everyone on the beach happy and was friendly and helpful. The other beach staff were not nearly as good and the one day Duran was not there the beach was not run nearly as well. Food at hotel was expensive but good, all servers were lovely. We will def be back!
翻译:我们刚刚从 RV 酒店回来,这是我们第一次在这里住了一周。我去过尼格瑞尔 30 年了,但从来没有在这里住过,但我知道人们都喜欢这家酒店,所以决定试试,因为 Sunwing 提供了这家酒店。我们的房间很简朴,但很干净,清洁人员(特别感谢 Donna,她太可爱了)非常出色,我们遇到的任何问题,工作人员都会迅速解决。请注意,即使您通过 Sunwing 预订,酒店也会要求您在抵达时支付 300 美元的房间押金,我们对此并不知情——这让我们感到意外,而且 Sunwing 度假酒店通常不会发生这种情况(我曾被要求提供信用卡号码,但从未被要求支付现金押金,因此如果您预算有限,您应该为此做好准备。RV 是 Sunwing 的新成员,因此他们似乎不知道典型的程序以及与直接向酒店预订的客人有何不同)。特别感谢海滩救生员 Duran,他非常棒!他让海滩上的每个人都很开心,而且很友好,乐于助人。其他海滩工作人员的表现并不好,杜兰不在的那天,海滩的管理也不太好。酒店的食物很贵,但很好吃,所有服务员都很热情。我们一定会再来的!