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Don’t go by the online menu!
Helen A
Don’t go by the online menu!
The Downe Arms Restaurant的点评
点评：Disappointed! We booked a table for 2 at 7pm after checking the menu online. Unfortunately the online menu was not what we were offered. Some dishes were the same but it was a much reduced offering. Our drinks order was taken but then I had to go to the bar to see where to order as no one came back to us. A waitress was then sent over and we ordered the burger for my husband and the steak pie for myself. The burger was excellent quality from a local butcher. The pie however was not so great, there was plenty of filling but the crust could not be cut through, it needed a hammer and chisel! This was reflected in the bill when I told the waitress.
It seems that if you eat here when there is a function on then you are not a priority. For the amount of diners in the bar and restaurant the service should have been prompt and attentive but it was not.
Sorry but we won’t be returning.
It seems that if you eat here when there is a function on then you are not a priority. For the amount of diners in the bar and restaurant the service should have been prompt and attentive but it was not.
Sorry but we won’t be returning.
翻译：失望！我们在网上查看菜单后，于晚上 7 点预订了一张 2 人桌。不幸的是，网上菜单上提供的不是我们想要的。有些菜是一样的，但菜品减少了。我们的饮料订单被取走了，但我不得不去酒吧看看在哪里点餐，因为没有人给我们点餐。然后派了一位女服务员过来，我们为我丈夫点了汉堡，为自己点了牛排派。汉堡是当地一家肉店的，质量很好。然而，派并不是很好，馅料很多，但皮切不开，需要用锤子和凿子！当我告诉女服务员时，账单上就反映出了这一点。
似乎如果你在有活动时在这里吃饭，你就不是优先考虑的对象。对于酒吧和餐厅的食客数量来说，服务应该及时周到，但事实并非如此。
很抱歉，我们不会再来了。
似乎如果你在有活动时在这里吃饭，你就不是优先考虑的对象。对于酒吧和餐厅的食客数量来说，服务应该及时周到，但事实并非如此。
很抱歉，我们不会再来了。
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