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Needs a lot of improvement!!!
Tripadvisor用户
Needs a lot of improvement!!!
Expresso Expressions的点评
点评：Delayed review - March 1st.
No table service. We came sit asked for dining I guess she said we need to order at the front and pay now. (Which my friend who was with us went there previously and it was never like that)
My friend still ask can we pay when we’re finished because maybe we’d like to add more.
She said no, and mumbled something after. I got up and paid then went back to my seat.
Also, the tables are crowded in there!
Great idea but space needs clearing up!
Dirty table! There was sugar grains all over my placemat. I went to ask for a napkin to wipe the table. Like it’s ok things happen. But I was annoyed they’re sticking on my forearm.
The girl was giving attitude like “I wiped the table already!” I said I’m sure there’s stuff on the table. I’d like a napkin to wipe the table. She gave me two with attitude.
When she brought the toast like 15 mins after she asked this what you talking about and take up what I scooped up.
After we waited approximately 10 - 20 mins for food after she just left the toast here.
I must say this is not how you serve food to a group of people you serve all at once. Were we supposed to stare at the toast until everything else comes by?
Finally we got our food. Not the best presentation. Taste was ok…
We had to ask for my moms coffee
When she received it she ask me to ask for some milk as wasn’t to her liking (it was too bitter)
When I went asking same girl screwing up her face asking, “is for the fresh brew?” I said yes and walked away. (We, as customer have the right to adjust and ask if something is not to our likeliness)
It’s not something you get offended for!!
We somewhat ate and left quickly. Didn’t even care to look at the desserts or additional drinks which we had planned to purchase because we ended up going somewhere else.
This young lady at the front, idk who she is to this business, but this is not the manner you carry out at a business. If she’s not willing to improve her attitude and customer service, this is not the job for her. We were not begging to be there. I’ve been to a lot of places that I could have simply revisit. But instead we came to support this local shop.
Invest in a customer service training for employees. The manner in which you serve and address customers.
On people asking how was my experience when I posted a pic on social media, they also had negative feedback on this person. So I’m sure you know who I’m talking about.
Very wack service. Improve on your service, food quality and atmosphere. Business will definitely improve for your shop!
I normally take great photoshoot of my meals but here are some poor quality pics, because I was over it.
No table service. We came sit asked for dining I guess she said we need to order at the front and pay now. (Which my friend who was with us went there previously and it was never like that)
My friend still ask can we pay when we’re finished because maybe we’d like to add more.
She said no, and mumbled something after. I got up and paid then went back to my seat.
Also, the tables are crowded in there!
Great idea but space needs clearing up!
Dirty table! There was sugar grains all over my placemat. I went to ask for a napkin to wipe the table. Like it’s ok things happen. But I was annoyed they’re sticking on my forearm.
The girl was giving attitude like “I wiped the table already!” I said I’m sure there’s stuff on the table. I’d like a napkin to wipe the table. She gave me two with attitude.
When she brought the toast like 15 mins after she asked this what you talking about and take up what I scooped up.
After we waited approximately 10 - 20 mins for food after she just left the toast here.
I must say this is not how you serve food to a group of people you serve all at once. Were we supposed to stare at the toast until everything else comes by?
Finally we got our food. Not the best presentation. Taste was ok…
We had to ask for my moms coffee
When she received it she ask me to ask for some milk as wasn’t to her liking (it was too bitter)
When I went asking same girl screwing up her face asking, “is for the fresh brew?” I said yes and walked away. (We, as customer have the right to adjust and ask if something is not to our likeliness)
It’s not something you get offended for!!
We somewhat ate and left quickly. Didn’t even care to look at the desserts or additional drinks which we had planned to purchase because we ended up going somewhere else.
This young lady at the front, idk who she is to this business, but this is not the manner you carry out at a business. If she’s not willing to improve her attitude and customer service, this is not the job for her. We were not begging to be there. I’ve been to a lot of places that I could have simply revisit. But instead we came to support this local shop.
Invest in a customer service training for employees. The manner in which you serve and address customers.
On people asking how was my experience when I posted a pic on social media, they also had negative feedback on this person. So I’m sure you know who I’m talking about.
Very wack service. Improve on your service, food quality and atmosphere. Business will definitely improve for your shop!
I normally take great photoshoot of my meals but here are some poor quality pics, because I was over it.
翻译：延迟评论 - 3 月 1 日。
没有餐桌服务。我们坐下来问她要用餐，我想她说我们需要在前面点餐然后现在付款。（和我们一起的朋友以前去过那里，从来没有这样过）
我的朋友仍然问我们吃完后可以付款吗，因为也许我们想再加点。
她说不，然后嘟囔了几句。我站起来付了钱，然后回到我的座位。
而且，那里的桌子太挤了！
好主意，但需要清理空间！
桌子很脏！我的餐垫上到处都是糖粒。我去要了一张餐巾纸来擦桌子。好像没事发生一样。但我很生气，它们粘在我的前臂上。
那个女孩摆出一副“我已经擦过桌子了！”的态度，我说我肯定桌子上有东西。我想要一张餐巾纸来擦桌子。她摆出一副态度给了我两张。
大约 15 分钟后，她端上吐司，问你在说什么，然后拿起我舀的东西。
我们等了大约 10 - 20 分钟才吃上饭，她就把吐司留在这里了。
我必须说，这不是你同时为一群人上菜的方式。难道我们应该盯着吐司，直到其他东西都端上来吗？
最后我们拿到了食物。不是最好的摆盘。味道还可以……
我们不得不要我妈妈的咖啡
当她收到咖啡时，她让我要一些牛奶，因为她不喜欢（太苦了）
当我去问同一个女孩时，她皱着眉头问，“是要鲜煮的吗？”我说是的，然后走开了。（作为顾客，我们有权调整并询问是否有什么不符合我们口味的东西）
这不是你生气的原因！！
我们吃了一点，很快就离开了。甚至没看我们原本计划购买的甜点或额外饮料，因为我们最终去了其他地方。
前台这位年轻女士，我不知道她对这家店来说意味着什么，但这不是你在一家店里应该做的事情。如果她不愿意改善她的态度和客户服务，那么这份工作不适合她。我们不是乞求来这里。我去过很多地方，我本可以简单地再去一次。但我们却来支持这家本地商店。
投资员工的客户服务培训。你服务和对待客户的方式。
当我在社交媒体上发布照片时，有人问我的体验如何，他们也对这个人有负面反馈。所以我相信你知道我在说谁。
服务很差。改善你的服务、食品质量和氛围。你的商店的生意肯定会好起来的！
我通常会拍摄很棒的餐点照片，但这里有一些质量较差的照片，因为我受够了。
没有餐桌服务。我们坐下来问她要用餐，我想她说我们需要在前面点餐然后现在付款。（和我们一起的朋友以前去过那里，从来没有这样过）
我的朋友仍然问我们吃完后可以付款吗，因为也许我们想再加点。
她说不，然后嘟囔了几句。我站起来付了钱，然后回到我的座位。
而且，那里的桌子太挤了！
好主意，但需要清理空间！
桌子很脏！我的餐垫上到处都是糖粒。我去要了一张餐巾纸来擦桌子。好像没事发生一样。但我很生气，它们粘在我的前臂上。
那个女孩摆出一副“我已经擦过桌子了！”的态度，我说我肯定桌子上有东西。我想要一张餐巾纸来擦桌子。她摆出一副态度给了我两张。
大约 15 分钟后，她端上吐司，问你在说什么，然后拿起我舀的东西。
我们等了大约 10 - 20 分钟才吃上饭，她就把吐司留在这里了。
我必须说，这不是你同时为一群人上菜的方式。难道我们应该盯着吐司，直到其他东西都端上来吗？
最后我们拿到了食物。不是最好的摆盘。味道还可以……
我们不得不要我妈妈的咖啡
当她收到咖啡时，她让我要一些牛奶，因为她不喜欢（太苦了）
当我去问同一个女孩时，她皱着眉头问，“是要鲜煮的吗？”我说是的，然后走开了。（作为顾客，我们有权调整并询问是否有什么不符合我们口味的东西）
这不是你生气的原因！！
我们吃了一点，很快就离开了。甚至没看我们原本计划购买的甜点或额外饮料，因为我们最终去了其他地方。
前台这位年轻女士，我不知道她对这家店来说意味着什么，但这不是你在一家店里应该做的事情。如果她不愿意改善她的态度和客户服务，那么这份工作不适合她。我们不是乞求来这里。我去过很多地方，我本可以简单地再去一次。但我们却来支持这家本地商店。
投资员工的客户服务培训。你服务和对待客户的方式。
当我在社交媒体上发布照片时，有人问我的体验如何，他们也对这个人有负面反馈。所以我相信你知道我在说谁。
服务很差。改善你的服务、食品质量和氛围。你的商店的生意肯定会好起来的！
我通常会拍摄很棒的餐点照片，但这里有一些质量较差的照片，因为我受够了。
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