点评:This hotel is a dream. The hotel had been selected by the 2024 MICHELIN Guide hotel as three key hotel. Without doubt it mets that standard. With all my travels, I don't think I've ever had such a flawless stay. They think about everything. A couple examples: 1) every time they thought their house car (a Maserati) would be better than calling for a taxi, they gave me access to it. Even when I wasn't a guest there anymore (I had stored my luggage one night while in Kyoto). 2) I wanted to buy some of their toiletries (their soaps are so amazing) but they were sold out, so they created a care package and included a few. Even when I didn't get an upgrade (I had booked with FH&R package with Amex and that typically comes with an upgrade), they did it such a way that made me feel they tried really hard to do so and promised to consider they weren't able to met this expectation the next time I stayed. My other stays in Japan (at the Hotel Mitsui Kyoto and Andaz Tokyo) also didn't have upgrades and could learn how to communicate this more elegantly!. The room was a haven and with the latest technology. The breakfast was fantastic that I actually lingered and enjoyed it. The folks that work there are without doubt the best in Tokyo. Over the years, I've stayed at the Shangri-La, Conrad, Edition Ginza, Four Seasons, Price Gallery, Grand Hyatt, and Mandarin Oriental. They are all great. But the Bvlgari is exceptional and a dream.
翻译:这家酒店简直是梦想成真。这家酒店被《米其林指南》2024 年评选为三大酒店之一。毫无疑问,它符合这一标准。在我所有的旅行中,我想我从来没有过如此完美的住宿体验。他们考虑到了一切。举几个例子:1)每次他们认为他们的房车(玛莎拉蒂)比叫出租车更好时,他们都会让我使用它。即使我不再是那里的客人(我在京都的一个晚上寄存了行李)。2)我想买一些他们的洗漱用品(他们的肥皂太棒了),但卖光了,所以他们制作了一个护理包,里面有一些。即使我没有得到升级(我预订了美国运通的 FH&R 套餐,通常会附带升级),他们这样做的方式也让我觉得他们真的很努力,并承诺下次我入住时会考虑他们无法满足这个期望。我在日本的其他住宿(京都三井酒店和东京安达仕酒店)也没有升级,可以学习如何更优雅地传达这一点!房间是一个避风港,配备了最新的技术。早餐很棒,我实际上流连忘返,享受它。那里的工作人员无疑是东京最好的。多年来,我住过香格里拉、康莱德、银座艾迪逊酒店、四季酒店、普莱斯画廊、君悦酒店和文华东方酒店。它们都很棒。但宝格丽是独一无二的,是一个梦想。