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Awful customer service from the minute we stepped foot inside.
kacey g
Awful customer service from the minute we stepped foot inside.
Angler's Rest的点评
点评：I wouldn’t be going in a hurry. We were presented with it would be 30/40 minutes wait which we agreed to and waited at the bar for 10 minutes when we then were shown to our table we then sat and waited 50 minutes just to order we had already asked 2 waitresses can we order and one addressed to us that there were 6 tables in front of us then another waitress came over to tell us it was 3 tables in front of us a table that was seated after us had given there order followed by ours and then 45 minutes later we were presented with our food. My partner ordered a medium to well which came out as medium to rare! We addressed this to a waitress but during this whole process we asked for another 2 drinks which we waited then 20 minutes for. The service and staff haven’t a clue what they are doing and we’re clueless on why we were making complaints . I am absolutely appalled by the service and will definitely not be returning!
翻译：我不会匆忙离开。我们被告知需要等待 30/40 分钟，我们同意了，在吧台等了 10 分钟，然后他们带我们去了我们的餐桌，然后我们坐下来等了 50 分钟才点餐，我们已经问了 2 名女服务员是否可以点餐，其中一名女服务员告诉我们前面有 6 张桌子，然后另一位女服务员过来告诉我们前面有 3 张桌子，在我们点完餐后才坐下的那一张桌子紧接着我们的桌子，45 分钟后我们才拿到食物。我的同伴点了五分熟到六分熟，结果端上来却是五分熟到三分熟！我们把这个问题告诉了一位女服务员，但在整个过程中，我们又要了 2 杯饮料，结果等了 20 分钟才拿到。服务和员工都不知道他们在做什么，我们也不知道为什么要投诉。我对这里的服务非常震惊，绝对不会再来了！
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