点评:We had our daughters birthday last weekend. We decided to book here as we previously visited a few times and had enjoyed the softplay area. The birthday package we booked as £22 per child for 2 hours in the party room and a cold buffet for 16 children.
Party room quite bare and sparse in terms of decorations. Just a few chairs a banner. We had to ask for the party music to be turned on. Felt drab and basic.
In terms of food we were served a plate jam sandwiches which were squashed from the lid. Ham and cheese sandwiches . 2 bowls of crisps.
We were quite disappointed with the lack of food and small selection considering the cost per head.
It wasnt until later on after the food had been cleared we found out they had "forgotten" to serve the other half of the food which consisted mixed fruit sausages, dips and a few other selection.
Whilst they did place the platters on the outside table later on for the adults and gave a complimentary slushy to each child. Most of the food on the platters remained untouched and was wasted. Food which we had paid for and not allowed to takeaway.
I mean how can the staff forget to serve half the food whilst the kids were eating then remember and serve it after all the kids went back out to play????????
For a soft play which advertises parties we felt very unwelcome. Right after the cake was rushed out to us we felt like they wanted us out the door even before 2 hours are up. They advertised for 2 hours but explained to us its 1 hour 45 mins and 15 mins for everyone to put their shoes on and leave promptly.
Whilst the birthday girl did receive a free voucher for future entry we probably will give it a miss as we felt quite dissatisfied and left disappointed 😞
翻译:上周末我们女儿过生日。我们决定在这里预订,因为我们之前来过几次并且很喜欢软游戏区。我们预订的生日套餐为每位儿童 22 英镑,在宴会厅 2 小时,16 名儿童享用冷自助餐。
就装饰而言,宴会厅相当空旷和稀疏。只是几把椅子一条横幅。我们不得不要求打开派对音乐。感觉单调和基本。
在食物方面,我们得到了一个从盖子上压扁的果酱三明治。火腿奶酪三明治。 2碗薯片。
考虑到人均成本,我们对缺乏食物和少量选择感到非常失望。
直到后来食物被清理干净后,我们才发现他们“忘记”提供另一半食物,其中包括混合水果香肠、蘸酱和其他一些选择。
虽然他们后来确实将盘子放在外面的桌子上供成人使用,并为每个孩子提供免费的泥浆。盘子里的大部分食物都没有动过,都被浪费了。我们已经支付但不允许外卖的食物。
我的意思是,工作人员怎么能忘记在孩子们吃饭的时候提供一半的食物,然后在所有孩子都出去玩后记住并提供呢???????
对于为派对做广告的软剧,我们感到非常不受欢迎。在蛋糕被冲出给我们之后,我们觉得他们甚至在 2 小时之前就想让我们出门。他们做了 2 小时的广告,但向我们解释了 1 小时 45 分钟和 15 分钟,让每个人都穿上鞋子并迅速离开。
虽然生日女孩确实收到了一张未来入场的免费代金券,但我们可能会错过它,因为我们感到非常不满意并且很失望😞