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Stay but don’t have Dinner!
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Stay but don’t have Dinner!
Murray Downs Golf & Country Club的点评
点评：Disappointing would be an understatement, especially when we had been recommended by regular visitors. I will say in defence of the management, we had struck the same night as the $5400 member’s prize draw, which no doubt contributed to the huge queue at the ordering counter. We duly paid for our meals, ordering dessert for 3 out of the six of us at the same time. One of our six chose a carvery meal which was more or less self serve. A mere two hours later, our food still had not materialised and one of us went to chase them up. Still nothing happened for some time. Then one meal arrived and the waitress enquired which meals we were waiting for. Two chicken dishes, a Moroccan Lamb Skewers and a Salt & Pepper Calamari were still missing. Finally, the lamb and calamari arrived and were tepid at best. Once again, one of us went looking for the two chicken dishes, only to be told that the order had either not been put through or had been ordered for Table 0. This despite us sighting the complete order being placed for our table number earlier .
The chicken meals were both ordinary at best. The spring rolls and carvery were both OK.
Now we come to dessert. 3 x serves of Sticky Date Pudding (one with ice cream, two with cream). My one with ice cream came along on its own. Then the waitress came over and asked if we had everything, whereupon we advised her that we were still missing the other two puddings both with cream. Finally, they arrived with no cream! The waitress was immediately told the cream was missing which she rectified quickly.
I have been to plenty of other very busy restaurants but I’ve never encountered a situation such as this. I am not sure whether they had not anticipated being this busy on a Sunday night before but they must have known there would be a lot of members ( large carpark was full!) present for the big cash prize on offer, so I cannot decide if they were either terribly understaffed or just plain incompetent. I will state that our stay at the resort’s motel was very pleasant apart form the dinner.
The chicken meals were both ordinary at best. The spring rolls and carvery were both OK.
Now we come to dessert. 3 x serves of Sticky Date Pudding (one with ice cream, two with cream). My one with ice cream came along on its own. Then the waitress came over and asked if we had everything, whereupon we advised her that we were still missing the other two puddings both with cream. Finally, they arrived with no cream! The waitress was immediately told the cream was missing which she rectified quickly.
I have been to plenty of other very busy restaurants but I’ve never encountered a situation such as this. I am not sure whether they had not anticipated being this busy on a Sunday night before but they must have known there would be a lot of members ( large carpark was full!) present for the big cash prize on offer, so I cannot decide if they were either terribly understaffed or just plain incompetent. I will state that our stay at the resort’s motel was very pleasant apart form the dinner.
翻译：说失望还不够，尤其是我们还是常客推荐的。我要为管理层辩护，我们是在 5400 美元会员抽奖当晚中奖的，这无疑导致了点餐柜台前排起了长队。我们按时付了餐费，同时为我们六个人中的三个人点了甜点。我们六个人中有一个选择了烤肉，这几乎是自助餐。仅仅两个小时后，我们的食物仍然没有上来，我们其中一个人去催他们。一段时间后仍然没有动静。然后一顿饭来了，女服务员询问我们在等什么饭。两道鸡肉菜、一份摩洛哥羊肉串和一份椒盐鱿鱼仍然不见踪影。最后，羊肉和鱿鱼来了，最多也只是温热的。我们中的一个人再次去寻找两道鸡肉菜，却被告知订单要么没有下达，要么是为 0 号桌订购的。尽管我们早些时候看到我们的桌号已经下好了完整的订单。
鸡肉餐最多只能算是普通。春卷和烤肉都还可以。
现在我们来看看甜点。3 份椰枣布丁（一份配冰淇淋，两份配奶油）。我的那份配冰淇淋的布丁是单独送来的。然后女服务员过来问我们是否都吃完了，我们告诉她，我们仍然缺少另外两份带奶油的布丁。最后，他们送来的时候没有奶油！服务员立即被告知奶油不见了，她很快就纠正了。
我去过很多其他非常繁忙的餐厅，但我从未遇到过这样的情况。我不确定他们之前是否没有预料到周日晚上会这么忙，但他们一定知道会有很多会员（大型停车场都满了！）来领取大笔现金奖，所以我无法判断他们是人手严重不足还是根本无能。我要说的是，除了晚餐外，我们在度假村的汽车旅馆的住宿非常愉快。
鸡肉餐最多只能算是普通。春卷和烤肉都还可以。
现在我们来看看甜点。3 份椰枣布丁（一份配冰淇淋，两份配奶油）。我的那份配冰淇淋的布丁是单独送来的。然后女服务员过来问我们是否都吃完了，我们告诉她，我们仍然缺少另外两份带奶油的布丁。最后，他们送来的时候没有奶油！服务员立即被告知奶油不见了，她很快就纠正了。
我去过很多其他非常繁忙的餐厅，但我从未遇到过这样的情况。我不确定他们之前是否没有预料到周日晚上会这么忙，但他们一定知道会有很多会员（大型停车场都满了！）来领取大笔现金奖，所以我无法判断他们是人手严重不足还是根本无能。我要说的是，除了晚餐外，我们在度假村的汽车旅馆的住宿非常愉快。
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