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Strangest experience
Sarah J
Strangest experience
Star of India的点评
点评：We noticed this place when we went out exploring and decided to go for dinner. The place seemed to have lovely views and a good menu. For staters we had lamb samosas which to be honest weren’t that great. The mince was very very ground down and had a weird texture and one part of mine was cold but we ate them and didn’t feel the need to complain over it. Also because the staff were really nice it wasn’t a big issue . The main courses were delicious which made up for them.
However when asking for the bill my father light hearty said everything is beautiful but I do have one complaint. The lady who brought me the bill said one second went to the manger who was eating. He continued to eat shrugged his shoulders, she then came back with the card machine. At the start I thought she was joking but soon realised she wasn’t. I asked well are you going to listen to his complaint she says no ! And stormed off I have never in all my life witnessed behaviour like that before I’m actually shocked. Not only is this extremely unprofessional but very childish to.
Working in the hospitality industry myself one of the most important things is constrictive criticism. You have to take the good along with the bad. The lady was very nice to us when we said everything was lovely but anything else she didn’t want to know. I have never been anywhere that didn’t even want to acknowledge a complaint. This clearly says a lot about this establishment. As I said before very unprofessional behaviour and quite disappointing.
However when asking for the bill my father light hearty said everything is beautiful but I do have one complaint. The lady who brought me the bill said one second went to the manger who was eating. He continued to eat shrugged his shoulders, she then came back with the card machine. At the start I thought she was joking but soon realised she wasn’t. I asked well are you going to listen to his complaint she says no ! And stormed off I have never in all my life witnessed behaviour like that before I’m actually shocked. Not only is this extremely unprofessional but very childish to.
Working in the hospitality industry myself one of the most important things is constrictive criticism. You have to take the good along with the bad. The lady was very nice to us when we said everything was lovely but anything else she didn’t want to know. I have never been anywhere that didn’t even want to acknowledge a complaint. This clearly says a lot about this establishment. As I said before very unprofessional behaviour and quite disappointing.
翻译：我们出去探索时注意到了这个地方，并决定去吃晚餐。这个地方似乎有美丽的景色和不错的菜单。首先，我们吃了羊肉萨莫萨三角饺，说实话，味道不是很好。肉末非常非常碎，质地很奇怪，我的一部分是冷的，但我们吃了它们，觉得没有必要抱怨。而且因为工作人员真的很好，所以这不是什么大问题。主菜很美味，弥补了他们的不足。
然而，当我要求结账时，我父亲轻松地说一切都很好，但我有一个抱怨。给我拿账单的女士说，一会儿去了正在吃饭的经理那里。他继续吃，耸了耸肩，然后她拿着刷卡机回来了。一开始我以为她在开玩笑，但很快意识到她不是。我问你，你会听他的抱怨吗？她说不！然后愤然离去，我这辈子从来没有见过这样的行为，我真的很震惊。这不仅非常不专业，而且非常幼稚。
我自己在酒店业工作，最重要的事情之一就是严厉的批评。你必须接受好的和坏的。当我们说一切都很好时，那位女士对我们很好，但其他事情她都不想知道。我从来没有去过一个甚至不想承认投诉的地方。这显然说明了这家酒店的许多问题。正如我之前所说，行为非常不专业，令人非常失望。
然而，当我要求结账时，我父亲轻松地说一切都很好，但我有一个抱怨。给我拿账单的女士说，一会儿去了正在吃饭的经理那里。他继续吃，耸了耸肩，然后她拿着刷卡机回来了。一开始我以为她在开玩笑，但很快意识到她不是。我问你，你会听他的抱怨吗？她说不！然后愤然离去，我这辈子从来没有见过这样的行为，我真的很震惊。这不仅非常不专业，而且非常幼稚。
我自己在酒店业工作，最重要的事情之一就是严厉的批评。你必须接受好的和坏的。当我们说一切都很好时，那位女士对我们很好，但其他事情她都不想知道。我从来没有去过一个甚至不想承认投诉的地方。这显然说明了这家酒店的许多问题。正如我之前所说，行为非常不专业，令人非常失望。
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