点评:绝对不会再回来这里, 我们一共订了8晚,结果第三天早上就发现留在房间包包里面的500欧不见了。跟前台说了之后的第一回答是我们有提供保险箱,你们为什么不把钱放在保险箱里面?问题是我也不是把钱放在桌子上等人来偷的啊。自己员工素质低,却没有一点自觉。结果我们那天还得自己跑去两个不同的警察局去报案。我们也从一开始就要求跟他们经理(我们退房前一天才知道原来这个酒店根本就没有经理……呵呵)或者是酒店老板谈话,然后我们几乎每天都去前台问他们有没有什么说法给我们,结果等到我们退房也没有任何回应。
总而言之,从来没有见过这么不负责任,并且一味的推卸责任的酒店。只能自认倒霉。希望大家能从我们这里吸取经验,不要让这种事情影响了你们好好的假期。
We stayed here for 8 nights, the only thing I can say is that this hotel is absolutely not a five star or boutique hotel and there is no management here. We found out that our money has been stolen on the third day, we contacted the reception and the receptionist was not helpful at all. They reported the case to the police (that’s basically all they did) and then nothing happened afterwards. We had to go to the reception to follow up the case, we had to go to two different police stations in order to make a official record by ourselves, we also did ask to talk to the manager(obviously they don’t have any manager)or the owner as soon as it happened. We didn’t get any words from them till the day we checked out.
It was definitely a expensive learning for us, hopefully others don’t have to go through the same thing if you are planning to stay in this hotel. We definitely will not come back to this hotel again.