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Awful customer service
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Awful customer service
The Old Workshop Cafe的点评
点评：
GoTravelling123
Worthing, United Kingdom
1213
Reviewed June 10, 2023
Awful customer service
Very rude owner approached our table asking us to pay for a mistake with our order which was their fault. I have never been asked to pay for an error that was make by the kitchen staff. We will never return.
In response to my review from the owner, I wish to clarify that we ordered 2 large cafetières of coffee @ £10 each = £20 which we gave your member of staff when we ordered. Your member of staff advised us that this would be enough coffee for 6 people.
When the cafetières of coffee arrived at the table there was 2 different sizes, not being sure of the size of the cafetières we presumed one was a medium size.
We were taken by surprise when the owner approached the table telling us we had underpaid and owed another £4. It appears that someone preparing our order had made a mistake so the order that was delivered to our table was incorrect and the error was made in the kitchen. We feel that we should not have been asked to pay for a mistake in the kitchen.
I wish to rectify that no one at the table was eating sandwiches, one lady ate a rich tea biscuit as you were unable to provide snacks that complement morning coffee.
We left £4 on the table before we left!
GoTravelling123
Worthing, United Kingdom
1213
Reviewed June 10, 2023
Awful customer service
Very rude owner approached our table asking us to pay for a mistake with our order which was their fault. I have never been asked to pay for an error that was make by the kitchen staff. We will never return.
In response to my review from the owner, I wish to clarify that we ordered 2 large cafetières of coffee @ £10 each = £20 which we gave your member of staff when we ordered. Your member of staff advised us that this would be enough coffee for 6 people.
When the cafetières of coffee arrived at the table there was 2 different sizes, not being sure of the size of the cafetières we presumed one was a medium size.
We were taken by surprise when the owner approached the table telling us we had underpaid and owed another £4. It appears that someone preparing our order had made a mistake so the order that was delivered to our table was incorrect and the error was made in the kitchen. We feel that we should not have been asked to pay for a mistake in the kitchen.
I wish to rectify that no one at the table was eating sandwiches, one lady ate a rich tea biscuit as you were unable to provide snacks that complement morning coffee.
We left £4 on the table before we left!
翻译：
去旅游123
英国沃辛
1213
点评日期：2023 年 6 月 10 日
糟糕的客户服务
非常粗鲁的老板走近我们的餐桌，要求我们为我们的订单错误支付费用，这是他们的错。我从来没有被要求为厨房工作人员犯的错误付费。我们永远不会回来。
根据店主的评论，我想澄清一下，我们点了 2 杯大咖啡厅咖啡，每份 10 英镑 = 20 英镑，我们在订购时给了你们的工作人员。你们的工作人员告诉我们，这杯咖啡足够 6 个人喝。
当咖啡壶到达餐桌时，有两种不同尺寸的咖啡壶，不确定咖啡壶的尺寸，我们推测其中一个是中等尺寸的。
当老板走近餐桌告诉我们我们付的钱少了并且还欠了 4 英镑时，我们感到很惊讶。准备我们订单的人似乎犯了一个错误，因此送到我们餐桌上的订单不正确，并且错误是在厨房中发生的。我们认为我们不应该被要求为厨房的错误付出代价。
我想纠正一下，餐桌上没有人吃三明治，一位女士吃了一块浓郁的茶饼干，因为你们无法提供补充早晨咖啡的小吃。
离开之前我们在桌子上留下了 4 英镑！
去旅游123
英国沃辛
1213
点评日期：2023 年 6 月 10 日
糟糕的客户服务
非常粗鲁的老板走近我们的餐桌，要求我们为我们的订单错误支付费用，这是他们的错。我从来没有被要求为厨房工作人员犯的错误付费。我们永远不会回来。
根据店主的评论，我想澄清一下，我们点了 2 杯大咖啡厅咖啡，每份 10 英镑 = 20 英镑，我们在订购时给了你们的工作人员。你们的工作人员告诉我们，这杯咖啡足够 6 个人喝。
当咖啡壶到达餐桌时，有两种不同尺寸的咖啡壶，不确定咖啡壶的尺寸，我们推测其中一个是中等尺寸的。
当老板走近餐桌告诉我们我们付的钱少了并且还欠了 4 英镑时，我们感到很惊讶。准备我们订单的人似乎犯了一个错误，因此送到我们餐桌上的订单不正确，并且错误是在厨房中发生的。我们认为我们不应该被要求为厨房的错误付出代价。
我想纠正一下，餐桌上没有人吃三明治，一位女士吃了一块浓郁的茶饼干，因为你们无法提供补充早晨咖啡的小吃。
离开之前我们在桌子上留下了 4 英镑！
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