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Customers Need to be aware
Michelle B
Customers Need to be aware
Boot Inn的点评
点评：My friends and I went to The Boot for a get together early evening meal. Choose there are meals always lovely plus we had heard they had a new menu.
We looked at main menu on the back of the new menu it stated two courses for £13.99 on Mon to Weds after 5pm.
We all decided to go for this great deal. We asked for the bill. On getting the bill we were charged full price. When we questioned this with bar staff. They said there was a specific menu for this particular deal.
We checked all tables in restaurant, there was no specific menu on any of tables.
Two members of our party had by luck had chosen items from specific menu. So bill was reduced at our request. To be fair bar staff member did apologise.
Reason for review is that people need to be aware that offer has a separate menu. This is not made clear when ordering. Some of our party would not have had a second course if they had been aware. Staff need to highlight to customers that there is a separate menu on a Mon to Weds after 5pm.
Even though we were disappointed in the outcome. We had an excellent meal and would return. Now we are aware of the separate menu.
We looked at main menu on the back of the new menu it stated two courses for £13.99 on Mon to Weds after 5pm.
We all decided to go for this great deal. We asked for the bill. On getting the bill we were charged full price. When we questioned this with bar staff. They said there was a specific menu for this particular deal.
We checked all tables in restaurant, there was no specific menu on any of tables.
Two members of our party had by luck had chosen items from specific menu. So bill was reduced at our request. To be fair bar staff member did apologise.
Reason for review is that people need to be aware that offer has a separate menu. This is not made clear when ordering. Some of our party would not have had a second course if they had been aware. Staff need to highlight to customers that there is a separate menu on a Mon to Weds after 5pm.
Even though we were disappointed in the outcome. We had an excellent meal and would return. Now we are aware of the separate menu.
翻译：我和朋友们一起去 The Boot 吃晚餐。选择那里的餐点总是很美味，而且我们听说他们有新菜单。
我们查看了新菜单背面的主菜单，上面写着周一至周三下午 5 点后两道菜的价格为 13.99 英镑。
我们都决定接受这个优惠。我们要了账单。拿到账单后，我们被收取了全价。当我们向酒吧工作人员询问时。他们说这个特定交易有一个特定的菜单。
我们检查了餐厅的所有桌子，没有一张桌子上有特定的菜单。
我们中的两名成员碰巧选择了特定菜单中的菜品。所以账单在我们的要求下减少了。公平地说，酒吧工作人员确实道了歉。
评论的原因是人们需要知道该优惠有单独的菜单。订购时没有明确说明这一点。我们中的一些人如果知道的话就不会吃第二道菜了。工作人员需要向顾客强调，周一至周三下午 5 点后有单独的菜单。
尽管我们对结果感到失望。但我们吃了一顿美餐，还会再来的。现在我们知道了单独的菜单。
我们查看了新菜单背面的主菜单，上面写着周一至周三下午 5 点后两道菜的价格为 13.99 英镑。
我们都决定接受这个优惠。我们要了账单。拿到账单后，我们被收取了全价。当我们向酒吧工作人员询问时。他们说这个特定交易有一个特定的菜单。
我们检查了餐厅的所有桌子，没有一张桌子上有特定的菜单。
我们中的两名成员碰巧选择了特定菜单中的菜品。所以账单在我们的要求下减少了。公平地说，酒吧工作人员确实道了歉。
评论的原因是人们需要知道该优惠有单独的菜单。订购时没有明确说明这一点。我们中的一些人如果知道的话就不会吃第二道菜了。工作人员需要向顾客强调，周一至周三下午 5 点后有单独的菜单。
尽管我们对结果感到失望。但我们吃了一顿美餐，还会再来的。现在我们知道了单独的菜单。
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