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Horrible condition of the hotel and an unapologetically rude staff
里希凯什君悦酒店的点评
点评：The worst experience that I ever had in a hotel. Half of the hotel is under renovation due to which there is dust flying all around. And despite that they are charging the full amount to the customer. While it is not uncommon for hotels to be operational while having renovation going on, but they do call it out on MakeMyTrip/other travel apps. They had not put this disclaimer anywhere. Had they done so, I won't have booked due to asthma patients in my family.
Also, the hotel staff was extremely rude and unapologetic. "Sir refund nahi milega. Aap kar lo Jo karna hai" was the reply that I got. This translates to "Sir we won't provide you with the refund. Do whatever you want to do."
I will never step into any property operated by Kool Stayz. Anyone traveling and planning to stay here should think 10 times before booking.
Also, the hotel staff was extremely rude and unapologetic. "Sir refund nahi milega. Aap kar lo Jo karna hai" was the reply that I got. This translates to "Sir we won't provide you with the refund. Do whatever you want to do."
I will never step into any property operated by Kool Stayz. Anyone traveling and planning to stay here should think 10 times before booking.
翻译：这是我在酒店遇到的最糟糕的经历。酒店有一半正在装修，因此到处都是灰尘。尽管如此，他们还是向顾客收取全额费用。虽然酒店在装修的同时营业并不罕见，但他们确实在 MakeMyTrip/其他旅行应用程序上发出了警告。他们没有在任何地方放置此免责声明。如果他们这样做了，我就不会预订了，因为我家里有哮喘患者。
此外，酒店工作人员非常粗鲁，毫无歉意。我得到的答复是“先生，我们不会退款。Aap kar lo Jo karna hai”。这翻译为“先生，我们不会为您提供退款。做你想做的事。”
我永远不会踏入 Kool Stayz 经营的任何酒店。任何旅行并计划入住这里的人在预订前都应该三思而后行。
此外，酒店工作人员非常粗鲁，毫无歉意。我得到的答复是“先生，我们不会退款。Aap kar lo Jo karna hai”。这翻译为“先生，我们不会为您提供退款。做你想做的事。”
我永远不会踏入 Kool Stayz 经营的任何酒店。任何旅行并计划入住这里的人在预订前都应该三思而后行。
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