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Pleasant hotel but not great value
贸易风酒店的点评
点评：My wife and I stayed here for a family event in San Fernando. A local relative managed to book us a “superior” room for 960 TTD pn (internet booking sites only offered the more expensive “executive” rooms at 1,146.84 TTD pn), which although small, was adequate for our needs with a fridge, microwave, good aircon, comfortable bed, kettle, cups and tea/coffee/creamer and a roll of kitchen towel. The ensuite bathroom had a good shower and soap/shampoo/hand lotion were replenished daily. There was water in the fridge but this proved not to be complimentary (although it was cheaper than in the on-site shop). Daily housekeeping was good. Everything was clean and worked well. Our only concern about the room was that there were immovable bars on the window which would have prevented escape in the event of a fire.
The breakfast available was not buffet-style – you ordered from a small menu (and the kitchen sometimes did not seem to have (or want to provide) the most basic of items). There were insufficient staff at breakfast and the service was sometime very slow. One waitress was friendly and helpful, some of the others seemed keen to avoid you and the coffee refills took so long in coming that we had generally left before the “floating pot” arrived. On one occasion we were told the coffee machine had broken down so not to wait (which at least saved us time and disappointment).
Reception staff seemed pleasant and were willing to accept USD in exchange for TTD but when it came to changing our unused TTD back we were given the runaround - firstly being told a supervisor had to be present and later being told bluntly that they did not offer a TTD buyback service, so unfortunately our parting impression of the hotel was less favourable than our initial impression on arrival.
The property does not have lifts so there are a lot of steps. It is not a disabled friendly hotel. I hope you find this review helpful.
The breakfast available was not buffet-style – you ordered from a small menu (and the kitchen sometimes did not seem to have (or want to provide) the most basic of items). There were insufficient staff at breakfast and the service was sometime very slow. One waitress was friendly and helpful, some of the others seemed keen to avoid you and the coffee refills took so long in coming that we had generally left before the “floating pot” arrived. On one occasion we were told the coffee machine had broken down so not to wait (which at least saved us time and disappointment).
Reception staff seemed pleasant and were willing to accept USD in exchange for TTD but when it came to changing our unused TTD back we were given the runaround - firstly being told a supervisor had to be present and later being told bluntly that they did not offer a TTD buyback service, so unfortunately our parting impression of the hotel was less favourable than our initial impression on arrival.
The property does not have lifts so there are a lot of steps. It is not a disabled friendly hotel. I hope you find this review helpful.
翻译：我和我的妻子在圣费尔南多参加家庭活动时住在这里。一位当地亲戚设法为我们预订了 960 TTD pn 的“高级”房间（互联网预订网站只提供更昂贵的“行政”房间，价格为 1,146.84 TTD pn），虽然很小，但配备冰箱、微波炉、良好的空调、舒适的床、水壶、杯子和茶/咖啡/奶精和一卷厨房毛巾。连接浴室有一个很好的淋浴和肥皂/洗发水/洗手液每天补充。冰箱里有水，但事实证明这不是免费的（尽管它比现场商店便宜）。每日清洁服务很好。一切都很干净而且运作良好。我们对房间的唯一担心是窗户上有固定的栏杆，在发生火灾时可以防止逃生。
提供的早餐不是自助式的——你可以从一个小菜单上点菜（而且厨房有时似乎没有（或不想提供）最基本的食物）。早餐时工作人员不足，服务有时很慢。一位女服务员友好而乐于助人，其他一些女服务员似乎很想避开你，而且咖啡补充装来的时间太长，以至于我们通常在“浮壶”到达之前就离开了。有一次我们被告知咖啡机坏了所以不要等待（这至少节省了我们的时间和失望）。
接待人员似乎很愉快，愿意接受美元来换取 TTD，但是当我们要换回未使用的 TTD 时，我们得到了解决方案 - 首先被告知主管必须在场，后来被直截了当地告知他们没有提供TTD 回购服务，所以不幸的是，我们对酒店的临别印象不如我们到达时的初步印象。
酒店没有电梯，因此需要走很多台阶。这不是一家适合残疾人士入住的酒店。希望这篇评论对您有所帮助。
提供的早餐不是自助式的——你可以从一个小菜单上点菜（而且厨房有时似乎没有（或不想提供）最基本的食物）。早餐时工作人员不足，服务有时很慢。一位女服务员友好而乐于助人，其他一些女服务员似乎很想避开你，而且咖啡补充装来的时间太长，以至于我们通常在“浮壶”到达之前就离开了。有一次我们被告知咖啡机坏了所以不要等待（这至少节省了我们的时间和失望）。
接待人员似乎很愉快，愿意接受美元来换取 TTD，但是当我们要换回未使用的 TTD 时，我们得到了解决方案 - 首先被告知主管必须在场，后来被直截了当地告知他们没有提供TTD 回购服务，所以不幸的是，我们对酒店的临别印象不如我们到达时的初步印象。
酒店没有电梯，因此需要走很多台阶。这不是一家适合残疾人士入住的酒店。希望这篇评论对您有所帮助。
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