点评:Overall I enjoyed my stay at the Crown Point Beach Hotel. The shark bites and calamari were delicious. My mom enjoyed the rum punches and the Tobagonian staff were helpful, kind, and warm. Our room was clean, the beds were comfortable, and the grounds were well maintained. I found the description of the hotel spot on.
However, I had an unpleasant and uncomfortable experience with a staff member moment before leaving the the airport. The staff member was an older woman, wearing a reddish orange dress with polka dots, I believe. As I was exiting the hotel, via the ramp with my luggage in hand, the staff member exited the office door on that side. She did not move out of my way, despite me saying excuse me to her, she did not even acknowledge me saying excuse me. I had to move around her with all of my belongings, as well as a hot cup of coffee in my hand. I am hoping that there are cameras that caught that distasteful behavior, luckily there were two witnesses who saw it. That type of attitude and egotistical behavior is truly disheartening. Please train your staff better and to treat everyone, with respect.
翻译:总的来说,我在皇冠角海滩酒店住得很愉快。鲨鱼肉和鱿鱼非常美味。我妈妈很喜欢朗姆潘趣酒,托巴哥尼亚的员工乐于助人、友善热情。我们的房间很干净,床很舒服,庭院维护得很好。我觉得酒店描述很到位。
然而,在离开机场前,我和一位工作人员发生了一次不愉快且不舒服的经历。那位工作人员是一位上了年纪的女性,我记得她穿着一件带波点的红橙色连衣裙。当我提着行李从坡道离开酒店时,那位工作人员从那边的办公室门出去了。尽管我对她说了“对不起”,但她并没有给我让路,甚至没有理会我说的“对不起”。我不得不带着我的所有行李和一杯热咖啡绕过她。我希望有摄像头拍到了这种令人不快的行为,幸运的是,有两位目击者看到了这一幕。这种态度和自负的行为真是令人沮丧。请更好地培训你的员工,尊重每个人。