点评:We visit this establishment a lot and the food, drinks and service has always been excellent. I should have written a review for them already I know.
We visited quite early so the restaurant wasn’t so busy and the food and drinks were fantastic as per usual but the only thing lacking is the service. Our welcome and drink order that was taken was lovely and brought to us quickly with a smile and extra care as always. This was one of the younger staff members (when I say young I mean college age). Recently food orders have been taken by an older gentleman and he seems to be the only one. Very rushed, lacks interest and no care. I hate to say it but a tad “grumpy”. Before the younger staff members were also taking food orders who are always welcoming and take the extra time, patience and always seem happy. I know we all have our bad days but this isn’t the first time and seems to be a change that’s happened. We will still definitely carry on visiting but bring back the service with a smile please.
翻译:我们经常光顾这家餐厅,这里的食物、饮料和服务一直都很棒。我知道我应该早点写一篇评论。
我们来的比较早,所以餐厅不是很拥挤,食物和饮料一如既往地美味,唯一不足的是服务。我们点的迎宾和饮料都很棒,服务员很快就把我们送到了,而且一如既往地面带微笑,格外细心。这位服务员比较年轻(我说年轻,是指大学年龄)。最近,一位年长的男士接了餐,而且似乎只有他一个人接。他非常匆忙,缺乏热情,也漠不关心。我不想这么说,但就是有点“脾气暴躁”。以前,年轻的服务员也接餐,他们总是热情好客,愿意付出额外的时间,耐心等待,而且总是看起来很开心。我知道我们都有不顺心的时候,但这不是第一次了,而且似乎已经发生了改变。我们一定会继续光顾,但请恢复我们微笑的服务。