点评:*****Beware of fraudsters******
I booked a room for May first week 2024 from Cleartrip. Generally If I book any hotel over any third party website, I reconfirm the booking over the call/email. In this occasion, I called their number (99524 XXX44) given in the Cleartip booking confirmation. Upon calling, they said they don’t have any business with Cleartrip and I will be denied check-in if I don’t pay extra amount while checking-in.
I tried to contact Cleartrip customer care and explained the scenario, they took 45 mins and called me back and told Booking is confirmed and gave me two numbers of Blue Bell Holiday Inn, Mr Kandasaamy from reception manager – 09488XXX089 and Mr. Padeev from revenue dep- 09043XXX146. I called Mr Padeev and tried to reconfirm the booking. He said he will try to connect “Blue Bell Holiday Inn” to confirm the booking!!
I just got confused, who is the middle man here!!
Till date I haven’t received any communication from Blue Bell Holiday Inn and on the other hand Cleartrip closed the ticket as “Booking stands confirmed”.
I was pretty close to ruin my planned vacation.
Think twice before paying full advance to these fraudsters.
翻译:*****谨防诈骗者******
我从 Cleartrip 预订了 2024 年 5 月第一周的房间。一般来说,如果我通过任何第三方网站预订任何酒店,我都会通过电话/电子邮件重新确认预订。这次,我拨打了 Cleartip 预订确认中提供的电话号码 (99524 XXX44)。打电话后,他们说他们与 Cleartrip 没有任何业务往来,如果我在办理入住手续时不支付额外费用,将被拒绝入住。
我尝试联系 Cleartrip 客户服务部门并解释了情况,他们花了 45 分钟给我回电话,告诉我预订已确认,并给了我两个电话号码,分别是 Blue Bell Holiday Inn、接待经理 Kandasaamy 先生 - 09488XXX089 和收入部门的 Padeev 先生 - 09043XXX146。我打电话给 Padeev 先生并试图重新确认预订。他说他会尝试联系“Blue Bell Holiday Inn”来确认预订!!
我只是搞混了,谁是这里的中间人!!
到目前为止,我还没有收到 Blue Bell Holiday Inn 的任何消息,而 Cleartrip 则以“预订已确认”为由关闭了机票。
我差点毁掉了我计划好的假期。
在向这些骗子支付全额预付款之前,请三思而后行。