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Iberostar Grand Salome

Londres, 15, 特内里费岛特纳里夫38660 西班牙
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旅行者 (78)
客房和套房 (31)
泳池和海滩 (24)
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546 条点评0 个房间贴士

点评

旅行者评分
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这是一家出色的酒店,果然不出意料,里面的员工和设施条件都是一流的。 所有的管家工作人员都非常乐于助人,没遇到什么太大的问题。需要要注意的是波塞冬餐厅需要提前预订,请确保事先已经预订了。泳池区非常安静,非常适合晒日光浴。
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回复来自Iberostar Grand Salome的Quality ManagerReputationOnline
2019年5月12日已回复
Dear Steve, We are grateful to you for choosing Iberostar for your latest holiday, and for sharing the experience with us. Your enthusiastic comments about the prime pillars we set in place to ensure amazing holidays for our guests are great to receive. Once again, we thank you for this complimentary review of your time in our hospitality. Best Regards, Quality Manager Iberostar Grand Salomé
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请不要相信能在这儿享受仅有成人的假期,你完全可以选择去住在一家更大酒店。每天晚上6点,莎乐美这儿连酒吧都全关门了,所以你不得不和一群吵闹的孩子们一起吃饭,甚至晚上的娱乐节目也挤满了孩子。当你花那么多钱来享受仅限成人的假期时(他们所谓的),你总是期望会比现在这种更好。因为我们唯一能出游的时间就是期中假,所以我们特意预定了这家酒店来远离孩子们。非常失望。
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回复来自Iberostar Grand Salome的Quality ManagerReputationOnline
2019年4月11日已回复
Dear Guest, We would like to firstly thank you for choosing our stunning and recently refurbished 5*modern hotel for your recent stay in Tenerife and for taking the time to share your impressions with us. We are sorry to hear that our hotel with its beautifully designed rooms, fantastic facilities and service did not quite meet your expectations. Our aim is to offer guests wishing for a more private and intimate holiday experience, access to many wonderful and exclusive facilities and detailed services such as our outstanding butler service, 24-hour room service and a luxurious whirlpool bath and to ensure our valued guests enjoy the very best of Iberostar, we also extend our services to include the many magnificent bars and restaurants on the resort. Whilst we can appreciate that at certain times of year, the restaurants and communal areas on the resort may become busy with young families, we do have 5 excellent restaurants available to us and with the help of the reception team, who can advise on suitable dining times, we are able to ensure all our guests dine in comfort and enjoy an agreeable atmosphere. We are sorry if this was not your experience and sincerely apologise for any inconvenience or disappointment caused. Although our establishment was not the perfect fit for you on this occasion, we thank you for sharing this valuable feedback and sincerely hope that you will provide us with an opportunity in the future to truly exceed all your expectations. Best regards, Quality Manager Iberostar Grand Salome
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这是我们第三次来了,而且这里越来越好。 Kim和她的团队,尤其是Fran,把我们照顾的特别好。食品、饮料和其他一切都达到了最高标准。今年在预订海神号时遇到了一些麻烦。显然,人们在到达之前就预订了。奇怪的是,这里似乎总是很安静?另外一个小问题是,尽管预订了“全包”,我们还是收到了一张14 x 7.50欧元的账单,这似乎是因为我妻子选择了莫伊特香槟而不是汽水。这在开始的时候是没有说清楚的。我认为全包就是不需要再付任何费用了。无论如何,一个小小的抱怨丝毫无损于一次美好的停留。我们还会回来的。
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回复来自Iberostar Grand Salome的Quality ManagerReputationOnline
2019年2月16日已回复
Dear Peter, It is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday at our hotel. We have treated your description of our services and facilities as a triumph and your comments confirm that we are still on the right track with our numerous efforts and attention to detail. We would like to express our gratitude again for your excellent review and will be delighted to welcome you back to our hotel again in the near future. Best Regards, Quality Manager Iberostar Grand Salome
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我们第二次来这了,这比之前还要好。酒店一尘不染,经营良好。所有的员工都很优秀,包括我们的管家Alex,为我们做的再多他都觉得不够。我们肯定还会回来的。
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回复来自Iberostar Grand Salome的Quality ManagerReputationOnline
2019年2月3日已回复
Dear guest, It is great to hear that you have chosen to return to our fabulous hotel and that you had such a great time in our hospitality. We want to thank you for sharing your experience with us and others. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. We try and take care of every detail to provide our guests with a perfect experience. Once more, we thank you for writing and sharing this lovely review of our hotel and team and we hope that we will be able to serve you again in the future. Best Regards, Quality Manager Iberostar Grand Salome
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我去过巴塞罗那几次,但从没住过。我决定和家人朋友一起去度假,我们预订了这个地方,那里风景优美,环境宜人,非常完美。工作人员态度积极,乐于助人,总体5星。在我看来,食物可以再好一点,但是呆在这里很有趣。
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回复来自Iberostar Grand Salome的Quality ManagerIberostarHoteles
2018年12月12日已回复
Dear Pablo We would like first of all to thank you for your great review of your stay with us. Our day to day efforts are to create a particularly pleasant atmosphere for our guests with the numerous services available in our wonderfully designed hotel, so your words confirming our success are really important to us. We will certainly extend your praise to all of our dedicated colleagues because we know we have quite a remarkable team here. We hope to have the pleasure of your company again, in the not too distant future at one of our Iberostar hotels. Best Regards, Quality Manager Iberostar Grand Salomé
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价位
¥2,896 - ¥5,068 (基于标准间的平均价格)
原名为
Iberostar Grand Hotel Salome
位置
西班牙加纳利群岛特纳里夫特内里费岛奥德杰海岸
客房数量
31
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