Got in late but they had the wrong reservation despite my having called to confirm earlier in the week that we needed 2 beds. They told us all they had was a king. After waiting a while, they found a double (double beds were small...更多
I was disappointed to read your comments related to your your guest room keys, parking and bedding. I am sorry...更多
This is the best hotel in the area. The staff is friendly, rooms are comfortable and clean and great restaurant options. It's also attached to a mall with some interesting shops. It's very conveniently located.更多
Thank you so much for your recent stay with us and for your positive feedback.
Senior Manager, Guest...更多
This Marriott is a classic delight. We enjoyed a very appropriate suite offered by this little diamond in the heart of Springfield, Massachusetts.
On one of the coldest days of the year in February, we drove into the self-parking garage. It is steps away from...更多
We pride ourselves on delivering a memorable hotel experience during your travels and we are please to have exceeded your...更多
The room was clean, front desk personnel very helpful. The only problems I ran into were non operating keys. I had two rooms and two of the four keys did not work when they were tried the first time. I had to go back to...更多
Thank you so much for your positive comments regarding staff service and room cleanliness! We appreciate your feedback about the...更多
We stayed one night while visiting the Amherst Railway Train show. We did arrive early ahead of normal check in time. The young lady at the front desk worked hard and found a room for us that was ready. The beds were very comfortable and...更多
回复来自斯普林菲尔德万豪酒店的General ManagerBill H回复时间：2016-2-2
Thank you for staying with us and for posting your review. The Amherst Railway Train Show is an...更多