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Z酒店 - 菠萝款待
Hotel Z - A Staypineapple Hotel

1,097 条点评
在292家圣地亚哥酒店排名第12
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旅行者 (30)
360
全景 (6)
客房和套房 (20)
卓越奖

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卫生
服务
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卓越奖
酒店设施
免费高速WiFi
含早餐
允许携带宠物( 可带狗/宠物)
公用Wifi
干洗服务
接驳车服务
提供早餐
无烟酒店
残障通道
洗衣服务
精通多国语言服务员
门房服务
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100非常适合步行
评分:100/100
298 家餐厅0.5 公里内
79 个景点0.5 公里内
1,097 条点评
0 个房间贴士

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  • 中文(简体)
Z酒店和普通的酒店相比有着让人愉悦的变化。这家酒店实际上有着自己的“良好氛围”。工作人员很细心,很友好。凭借这些优良的品质,它也为客户带来了最好的服务。希望在美国有更多这样的酒店。这个地方使整个圣地亚哥之旅都非常愉快。
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与该酒店合作收集的点评
回复来自Z酒店 - 菠萝款待的General ManagerMathew A
2019年5月7日已回复
Hi Michael H, So happy we could help make some memories with you in San Diego! We certainly are unique so glad you enjoyed out take on hospitality. Our guests bring out the best in us too - they're naturally happier :) You're also in luck - there ARE more of us around the states! Our Staypineapple brand is small and mighty with 10 hotels in 7 cities: Seattle (4), Portland, San Francisco, San Diego, Chicago, Boston, and New York. I'm confident you'll have a very Pineappley experience at our other hotels too! We wish you good vibes until we meet again! Mat Anderson General Manager (619) 544-6801
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上午10点时候我刚走出通过Lyft打的车,酒店侍应生就来帮我提包,前台工作人员很快帮我办理了入住手续,面带微笑让一个正在摆放早餐的女孩给我拿一个松饼和一根香蕉。这一切为这里奠定了基调。每个人都在微笑(老实说,我认为这是圣地亚哥的特色),并且非常友好,很乐意加倍努力工作。我非常喜欢这里的免费自行车,可以骑着在城里兜风。非常感谢Z酒店,你的品牌价值很好,客户服务很到位,我迫不及待想再来这里住。
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回复来自Z酒店 - 菠萝款待的General ManagerMathew A
2019年5月6日已回复
Hi jessbug58, And thank you for the 5 star review! While we are generally happier in San Diego - after having worked in many hotels in my career I can guarantee you this team is just special. It's inspiring to see what everyone here does daily to make people happy so I'm glad to see you enjoyed your experience so much. In case you'll be traveling elsewhere anytime soon, our Staypineapple brand is small and mighty with 10 hotels in 7 cities: Seattle (4), Portland, San Francisco, San Diego, Chicago, Boston, and New York. I'm confident you'll have a very Pineappley experience at our other hotels too! It means the world to us we've earned your loyalty to welcome you again. Safe Pineappling until we meet again! Mat Anderson General Manager (619) 544-6801
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这个团队非常热情、周到、友好。他们的服务感觉像是五星级的。床非常的舒适,房间的大小是合宜的(我有一个“特大号的房间”)。他们的缺点是早餐和来自通风设备的噪音(可能来自隔壁的酒吧)。我将来一定会再去那儿的。
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回复来自Z酒店 - 菠萝款待的General ManagerMathew A
2019年4月15日已回复
Hi Trail67152596498, Love love love this! We believe outstanding service should be given to everyone regardless of what someone pays so we really appreciate the 5-star compliments. We sometimes call our 5-star service: just being nice! Thank you for your feedback on breakfast too. We take all guest comments as opportunities to improve - that's actually how breakfast service started this year! Guests commented - we listened. As follow up to your comments: what would improve our breakfast service for you? Thank you for the opportunity to have earned your loyalty. It means a lot you'd stay with us again. Please feel free to reach out to me directly to continue the conversation. We look forward to seeing you again! Mat Anderson General Manager MAnderson@staypineapple.com
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房间是昏暗的,因为它俯瞰着一条小巷,直接对着其他房间,不得不关上百叶窗打开灯光,所以从来没有看到过外面的天空!冰箱非常吵闹!早餐没有脱咖啡因咖啡或茶,为什么不使用可重复使用的盘子,马克杯和餐具,而不是扔掉所有东西!在房间里放了可爱的杯子,所以为什么不在早餐这里也使用呢。
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回复来自Z酒店 - 菠萝款待的General ManagerMathew A
2019年3月25日已回复
Hi Fiona B, Thank you for trying us out! I'm sorry we could not exceed your expectations for your room selection. We should have done a better job at exploring your preferences at check-in. We do have plenty of rooms with different views and sizes: lighter rooms, darker, quieter, street facing, etc. If you press the Everything button from your room or let us know at the front desk we're happy to accommodate any request as long as we have availability. We offer all of the breakfast essentials - tea is upon request. We have at least 6 varieties with a sign next to the coffee and make it to order for you. If there's something we don't regularly carry like decaf, we can have most items in less than 10 minutes due to our location in central downtown San Diego. Reusable breakfast china is a hot topic here and was very heavily considered when we rolled out breakfast service. Breakfast service just began in 2019 and was a direct result of guest feedback - we love we're able to offer this service now! That being said - our hotel was not originally designed to host a breakfast as popular as ours has become so kitchen space is limited. Everything we do we try to choose the most environmentally friendly option so all of our breakfast disposables is compostable which naturally biodegrade instead of filling our landfills. I'm happy you prefer this type of eco-friendly option - we demand this excellence from ourselves too! I hope with this additional detail about staying with us we have the opportunity to host you again to try and exceed your expectations! Mat Anderson General Manager (619) 544-6801
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上周出差时我在这里住了3个晚上,很快就对房间和酒店整体的超级干净印象深刻。我们惊喜地得知他们刚刚增加了早餐,这是我旅行时一直想要的东西。工作人员热情友好。他们还提供代客泊车服务。
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回复来自Z酒店 - 菠萝款待的General ManagerMathew A
2019年1月16日已回复
Compliments FROM the Chef this time - we love being on the receiving end! Our back of house team is very dedicated to making your room spotless so I'm glad you enjoyed your accommodations. Thank you for the breakfast compliments - brand new this year from direct guest feedback. Our "Breakfast Essentials" is a refreshing, easy way to start your day to get out and explore or if you're tight on time. We hope to welcome you again soon and if any of your colleagues regularly travel to San Diego, feel free to ask for Mat Anderson to see if there's any regular business travel partnership we can look into. Thank you for staying with us! Mat Anderson General Manager (619) 544-6801
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价位
¥918 - ¥2,803 (基于标准间的平均价格)
位置
美国加利福尼亚圣地亚哥East VillageDowntown
客房数量
96
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