-Maid service did not provide towels, toilet paper or empty trash (All promised to us at reservation).
-Front staff is horribly unfriendly, intolerant and rude (if they even show up). At one point I waited for an hour for staff for the front desk.
Was first assigned a room that was already occupied. When that was brought to the attention to the registration desk, was assigned a room that was also occupied. Third time was the charm, I guess. All in all a VERY unpleasant experience.更多
I stay at this property quite often. I like it because the rooms are nice and clean. Everything always works. The bathroom is more than enough space. The showers are clean as well as the bath tubs. The staff is always super friendly.更多
Our stay was the worst ever! Water had to be shut off a few times...electricity was off for a day...last but not least, cable is off NOW since yesterday with no explanation or estimated time on when it'll be turned back on!!! People are sitting...更多
回复来自Extended Stay America - Dallas - DFW Airport N.的General Manager00esa回复时间：4周前
Sherri, thank you for your candid feedback. We apologize for the unexpected power outage during your stay and would like...更多
Check in process took forever, no housekeeping services for entire stay and I stayed 7 nights. Over authorized my credit card and never seemed to have clean towels or toiletries. Only positive thing they have going is that they are close to the airport更多