!0 stars for the staff.
Everybody here was super friendly and the location is wonderful.
There is a nice rooftop bar where a band played on night.
Those ar the plusses. Otherwise I didn't find many extra amenities.
I was sorry to have...更多
回复来自Residence Inn Memphis Downtown的Director of Salesrooftopviews回复时间：2017-9-15
Thank You for choosing the Residence Inn Downtown Memphis for your recent hotel needs in Memphis! We appreciate your taking...更多
I travel to Memphis a lot and have stayed at different hotels each time. This is by far my favorite hotel. I cannot speak enough of the kindliness and professionalism of the staff. Carl the front desk manager was really great and ensuring my coworker...更多
回复来自Residence Inn Memphis Downtown的Director of Salesrooftopviews回复时间：2017-9-6
Our staff strives to provide outstanding service and very happy we succeeded. We truly appreciate your business and look forwards...更多
I really don't think the good reviews for this place were for the same hotel. This Residence Inn had torn carpet and gouges in every wall and piece of furniture. Both faucets leaked and the AC was very loud and rattled. There was dirt, grime...更多
回复来自Residence Inn Memphis Downtown的Director of Salesrooftopviews回复时间：2017-9-1
Dear Mark B,
I am very sorry the Residence Inn was not satisfactory for your recent stay. If you would...更多
Stayed one night last week. Used points for this room. What a waste!! Couldn't sleep between listening to the toilet run all night and hearing obnoxious people yelling and talking loudly in the hall. The bathroom was disgusting. Something nasty dried on the toilet seat...更多
回复来自Residence Inn Memphis Downtown的Director of Salesrooftopviews回复时间：2017-8-31
I am very sorry you were not happy with your stay last week at the Residence Inn. If you would...更多