Our family vacation was a blast and it started with the great customer service that was provided by Mr. Walter Dirl. We started our vacation at this property and I met with Mr. Dirl at check in. He was thorough, informative and friendly in his...更多
回复来自Residence Inn Nashville Brentwood的General ManagerBob502回复时间：2017-7-5
Thank you for taking time to share your experience.
You are correct. I am very fortunate to have Walter on...更多
This hotels offers less than nothing to regular Marriott travelers so please avoid. I do 100 nights a year and often receive genuine, caring service from Marriott. This location is an exception.
Room was fine and well done. Breakfast was worse than a cheap motel's......更多
回复来自Residence Inn Nashville Brentwood的General ManagerBob502回复时间：2017-6-12
Thank you for your post.
Please accept my apology for the fact that your stay was not in keeping with...更多
Nice staff but definitely needs some cosmetic work in both rooms and outside. Disappointed for all the nights I stay at Marriott properties. Staff was friendly but the breakfast was subpar as well. Won't be returning更多
回复来自Residence Inn Nashville Brentwood的Assistant General ManagerRebecca R回复时间：2017-6-3
Dear Tom L,
I am sorry to hear your recent trip to our hotel did not meet yours-- or our--...更多
We arrived on Monday after a long drive. I was looking forward to a nice clean room to rest. No such luck. My first clue should have been the dirty vinyl siding on the facade of the building. I wish I had turned around then....更多
回复来自Residence Inn Nashville Brentwood的Assistant General ManagerRebecca R回复时间：2017-5-26
Please accept my sincere apologies for the frustrating experience you had upon arriving at our hotel. Those are...更多
I wanted a quiet place to write. I called in advance, and was given the perfect room -- except for a few small issues, which they dealt with right away. I loved the location -- near the prettiest parts of Nashville. I loved that it...更多
回复来自Residence Inn Nashville Brentwood的Assistant General ManagerRebecca R回复时间：2017-5-24
We are thrilled to hear you enjoyed your stay with us and had the opportunity to get away...更多