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Mountain Laurel Resort & Spa

在6家White Haven酒店排名第4
1 间客房 2 位成人
2017/06/04 2017/06/05
2017/06/04 2017/06/05
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434条来自 TripAdvisor 社区的点评

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Mountain Laurel Resort & Spa新近的点评
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7条点评
2017-3-31的点评 通过移动设备发表
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Stayed at Mountain Laurel for 3 nights. Room is a bit outdated. Furniture looks old and uncomfortable but I was told it's only 2 years old. No thermostat to control the room temperature, only adjust the temperature to your comfort level. However, later the temperature got hot and uncomfortable so I turned the temperature off completely. On a positive note,... 更多 

Split_Rock_Manager,Mountain Laurel Resort & Spa 的 Manager,回复了这篇点评

Jerry, we are pleased you had pleasant interactions with our staff. Our furniture has been upgraded in recent years. We... 更多 

1条点评
2017-3-31的点评
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I'm by no means a hotel snob but, this is the First time I've ever stayed some place and was worried about bed bugs. And the bathroom was so disgusting I left the next day with out showering. Beds were so uncomfortable there was no sleep to be had by anyone.

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Split_Rock_Manager,Mountain Laurel Resort & Spa 的 Manager,回复了这篇点评

We are sorry to hear your stay with us was not satisfactory. Our resort does not have bed bugs, and... 更多 

旅行者正在热评这些White Haven的酒店

2条点评
2017-3-28的点评
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Everything was great, no complaints. The hotel was clean and the price was excellent. The only trouble we had was with our cell phones. WiFi is only accessible in the main building. We always stay at this hotel and plan on staying here many more times

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Split_Rock_Manager,Mountain Laurel Resort & Spa 的 Manager,回复了这篇点评

Tiffany, we love hearing you've stayed with us many times, and plan to stay here many more. We're glad you... 更多 

宾夕法尼亚斯克兰顿
1条点评
2017-3-27的点评
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Def. would like updated beds better service in restaurant card key switch and air in ballroom! Took too long for food in restaurant some didn't even get fed and also had water from ceiling in restaurant on to me while I was eating ...

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Split_Rock_Manager,Mountain Laurel Resort & Spa 的 Manager,回复了这篇点评

Margie, we apologize for the issues while dining with us. We appreciate your feedback as it is important to the... 更多 

1条点评
2017-3-27的点评
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The room was clean and spacious. We had a 2 bedroom suite and it fit a family of 6 perfect. The whole hotel needs to be updated. It was probably the cream of the crop back in the 70's, but it hasn't changed since then. Old flower printed couches with stains. No Wifi in the rooms. Small tube TVs with... 更多 

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Split_Rock_Manager,Mountain Laurel Resort & Spa 的 Manager,回复了这篇点评

Thomas, we are glad you found your room to be clean and spacious. We have done some upgrades in the... 更多 

新泽西哈密尔顿
1条点评
2017-3-27的点评
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Although we had minor issues, the overall stay was very nice. We call housekeeping and they came right away. The rooms were clean and nice in size. The only down fall was internet connection. Everything else was great.

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Split_Rock_Manager,Mountain Laurel Resort & Spa 的 Manager,回复了这篇点评

Moniqua, we're happy to hear you had a pleasant stay with us, and housekeeping quickly arrived. We do our best... 更多 

3条点评
2017-3-27的点评
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I booked our stay online and was only given 1 room choice. It had a kitchen, living, room, 2 bathrooms and 1 bedroom with 2 full beds, separate dressing area with sink. The price was great for the room. Only downfall was the wait time for our dinner at the in house restaurant. They had a Dance Convention that weekend... 更多 

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Split_Rock_Manager,Mountain Laurel Resort & Spa 的 Manager,回复了这篇点评

We are glad you had a pleasant stay with us, and we are very happy the directions provided on our... 更多 

1条点评
2017-3-27的点评
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This hotel is in need of a major renovation! The rooms were from the 60's, lighting was horrible and there is no wifi anywhere in the hotel and the cell service is poor. The staff is not friendly, but the rooms were clean.

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Split_Rock_Manager,Mountain Laurel Resort & Spa 的 Manager,回复了这篇点评

Our resort is older, but it has a long history in the Poconos Mountains. We have done upgrades throughout the... 更多 

1条点评
2017-3-27的点评
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This hotel needs updated. They need free wifi. The coffe shop is convenient but very small and they should be open all evening. They have a restaurant but the hours are terrible. The set up is very confusing. Probably will not stay again.

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Split_Rock_Manager,Mountain Laurel Resort & Spa 的 Manager,回复了这篇点评

Nicole, we are sorry to hear your stay was not satisfactory. We have free wi-fi available in our lobby, and... 更多 

宾夕法尼亚Royersford
4条点评
2017-3-27的点评
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Hotel is old and in desperate need of an upgrade. Room was a half-mile walk from the lobby and the ballroom. Ballroom got extremely overheated and the staff was unresponsive and refused to do anything, even open doors or recirculate the air. Although the room was decent, it was dirty with wrappers on a table and lamps were not plugged... 更多 

与该酒店合作收集的点评

Split_Rock_Manager,Mountain Laurel Resort & Spa 的 Manager,回复了这篇点评

Laura, we are sorry to hear your stay with us was unsatisfactory. We apologize for the issues within your room.... 更多 

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2017/06/04 2017/06/05
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设施

特色
  • 餐厅
  • 免费停车
  • 游泳池
  • Spa
  • 有健身房的健身中心
  • 酒吧/大堂
关于此酒店
  • 残障通道
  • 禁烟酒店
活动设施
  • 餐厅
  • 游泳池
  • Spa
  • 有健身房的健身中心
  • 酒吧/大堂
  • 网球场
客房类型
  • 小厨房
  • 套房
  • 无烟房
  • 家庭房
服务
  • 免费停车
  • 儿童活动 (适合儿童/家庭)
  • 会议室
  • 宴会厅
  • 自助式洗衣服务

Mountain Laurel Resort & Spa的其它相关信息

地址: 81 Treetops Drive, White Haven, PA 18661
地区: 美国 > 宾夕法尼亚 > Pocono Mountains Region > 卢泽恩县 > White Haven
价格区间: ¥1,320 (基于标准间的平均价格)
酒店星级:2星级 — Mountain Laurel Resort & Spa 2*
房间数: 175
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价格适用于1 个房间,2 个成人
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