Very new looking, friendly hotel with two room suites and little kitchens . The cleaning staff is huge, ever present and does a superior job. The desk staff is friendly, efficient and hospitable. The desk staff really went out of their way to make me...更多
回复来自Homewood Suites by Hilton Lancaster的Director of SalesZachary A回复时间：2016-8-10
Thank you for choosing the Homewood Suites. We greatly appreciate you taking time to let us know how we did...更多
If I travel up that way I will make it a point to stay there.The staff was very helpful answered all questions. The room was amazing and clean every day. The meal were good but could have been hotter and more meat and potatoes.
Checked in at 7:00 PM. Room wasn't ready. Requested room on high floor; gave us a room on 1st floor even though I am a HH member. Booked a suite with separate bedroom & kitchen. Rooms were small. No bathtub. Sofa bed was horrible. Breakfast...更多
This hotel was non-accommodating for all reasons. Early check-in, late check-out, rude desk staff, mildew in tub caulking, arbitrary hotel "policies", expensive ($200+ a night!), you name it. This was an disappointing stay for us. The Homewood in York is far superior to this one.
For a family reunion in the Hershey/Lancaster area we all booked rooms here and that turned out to be a good decision. I had contacted the manager to see if we could all get rooms in close proximity so the grandkids could play together and...更多